Showroom Inside Sales Pro – Hardware & Building Materials

RP LUMBER; Monmouth (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision, term life, &短

Employer-paid basic life insurance

Profit sharing / 401(k)

Paid time off and paid holidays

Employee merchandise discount

Job summary

R.P. Lumber is hiring an Inside Sales Representative for our Monmouth, IL store. This showroom role suits someone who enjoys helping contractors and homeowners choose the right materials, writing accurate orders, and keeping the sales floor ready.

You will quote and sell in person, by phone, and by email, run the register, and support merchandising and special orders. This is an on-site, full-time position with a pay range of $15.00–$20.00 per hour.

Qualifications

• High school diploma or GED.
• Clear communication skills and the ability to listen to customers and contractors.
• Comfort with computers, math, and organized, accurate work.
• Ability to learn BisTrack (point of sale), Microsoft Word and Excel, and related software.
• Valid driver’s license, an acceptable driving record, and a Missouri Class E license.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Ability to perform the essential physical functions of the job, with or without reasonable accommodation, including standing and walking most of the day, using hands and arms, talking and listening, bending, stooping, kneeling, crouching, working in the showroom, warehouse, and outdoors in changing weather, frequently lifting or moving 10 to 25 pounds, and occasionally lifting or moving 50 to 100 pounds

Responsibilities

• Assist customers and contractors with product selection, pricing, quotes, orders, deliveries, and installations.
• Follow up on orders and resolve service issues; involve the Retail or General Manager when needed.
• Build relationships with walk-in and contractor customers.
• Support Outside Sales with order questions, product information, and pricing.
• Learn estimating and material takeoffs for construction projects.
• Grow product knowledge across residential, rural, industrial, and commercial building materials.
• Enter orders, pricing, and related data in the point-of-sale system (BisTrack) so invoices, work orders, and tickets are accurate.
• Operate and balance the cash register.
• Research credits, returns, and past‑due accounts as assigned.
• Help with special‑order products using supplier catalogs (pricing, colors, sizes, availability).
• Work with the credit department on applications and collections when asked.
• Stock, face, straighten, price, and clean assigned merchandising areas.
• Move merchandise for customer pickup or delivery.
• Help prevent shrinkage, shoplifting, and internal theft.
• Follow store safety practices and attend required safety meetings.
• Complete other showroom duties as assigned, which may include mixing paint, cutting keys, or cutting glass/Plexiglas where those products are sold.

Skills

Customer service

Communication

Sales

Microsoft Word

Microsoft Excel

Organizational skills

Valid driver's license

Education

High school diploma or GED

Tools

BisTrack

POS system

Job description

R.P. Lumber is hiring an Inside Sales Representative for our Monmouth, IL store. This showroom role suits someone who enjoys helping contractors and homeowners choose the right materials, writing accurate orders, and keeping the sales floor ready.

You will quote and sell in person, by phone, and by email, run the register, and support merchandising and special orders. This is an on-site, full-time position with a pay range of $15.00–$20.00 per hour.