Showroom Host: VIP Seating & Guest Services

Rio Hotel & Casino Las Vegas; Las Vegas (NV); On-site; USD 17,000 - 28,000; Part time

Job summary

Rio Las Vegas is seeking a Showroom Host to monitor service quality for guests attending shows and events in our entertainment venues. You will scan tickets, escort guests to their seats, and help with show preparation and post-show wrap-up.

The role requires excellent customer service, strong communication, and the ability to work nights and weekends. Prior theater or event experience is a plus; you will help maintain safety and a welcoming atmosphere.

Qualifications

• Ability to provide quality customer service.
• Excellent communication and problem-solving skills.
• Enjoy working with the public.
• Ability to read event details and respond to patron needs.
• Ability to stand for long periods and assist patrons with mobility if needed.

Responsibilities

• Monitor the quality of service for guests attending shows/events in entertainment venues.
• Scan show tickets, escort guests to their assigned sections, and secure the venue during performances.
• Assist in show preparation and post-show wrap-up and duties.
• Coordinate with Showroom Supervisor and Box Office for seating and VIP handling.
• Respond promptly and courteously to patrons' questions or concerns during events.

Skills

Customer service

Public interaction

Communication skills

Problem solving

Night/weekend shifts

Education

High school diploma or equivalent

Job description

Rio Las Vegas is seeking a Showroom Host to monitor service quality for guests attending shows and events in our entertainment venues. You will scan tickets, escort guests to their seats, and help with show preparation and post-show wrap-up.

The role requires excellent customer service, strong communication, and the ability to work nights and weekends. Prior theater or event experience is a plus; you will help maintain safety and a welcoming atmosphere.