Showroom Customer Service Specialist | Sales Support

Ferguson Enterprises, Inc.; Forest Hills (KS); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Job summary

Ferguson Enterprises, LLC is seeking a Showroom Customer Service Representative in the Kansas area. You will assist customers on the showroom floor, support the Showroom Sales team, and help with quotations and order processing. The role offers an uncapped commission structure and a total compensation range of $45,000–$58,000+ annually.

Schedule: Mon - Fri 8am - 5pm. The company values customer service, teamwork, and a strong product knowledge base across plumbing, lighting, and appliances, with

Qualifications

• 1–3 years of prior customer service experience preferred.
• Knowledge of plumbing fixtures, lighting, and appliances preferred.
• Excellent communication for phone/in-person sales and time management.

Responsibilities

• Assist customers on the showroom floor and increase knowledge of the product offering.
• Support Outside Sales Associates and Showroom Sales consultants with administration.
• Ensure timely quotations and accurate order processing for customers.
• Update customer contracts, coordinate deliveries with the warehouse, and answer sales calls.

Skills

Customer service

Communication

Multitasking

Digital literacy

Job description

Ferguson Enterprises, LLC is seeking a Showroom Customer Service Representative in the Kansas area. You will assist customers on the showroom floor, support the Showroom Sales team, and help with quotations and order processing. The role offers an uncapped commission structure and a total compensation range of $45,000–$58,000+ annually.

Schedule: Mon - Fri 8am - 5pm. The company values customer service, teamwork, and a strong product knowledge base across plumbing, lighting, and appliances, with