Showroom Customer Experience Specialist

Msisurfaces; San Diego (CA); Presencial; USD 22.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

401(k) matching

Paid Time Off

Descripción de la vacante

MSI is seeking a Customer Service Representative to engage with customers in person, by phone, and via email in our California showroom. The role involves guiding product selections, processing orders, and coordinating logistics to ensure top‑notch service.

The CSR will maintain records, handle quotes, and follow up on sales opportunities while supporting showroom displays and stock management. On‑site work schedule is Monday to Friday with some Saturdays.

Formación

• High School Diploma required.
• 1 year of customer service experience preferred.
• Strong communication and detail-oriented approach.
• Bilingual (Spanish) preferred.

Responsabilidades

• Provide customer service via phone, email, and in‑person interactions.
• Assist customers in selecting products and guide showroom visits.
• Process sales transactions, quotes, and generate orders.
• Schedule deliveries and coordinate logistics.

Educación

High School Diploma

Herramientas

MS Outlook

MS Excel

Descripción del empleo

MSI is seeking a Customer Service Representative to engage with customers in person, by phone, and via email in our California showroom. The role involves guiding product selections, processing orders, and coordinating logistics to ensure top‑notch service.

The CSR will maintain records, handle quotes, and follow up on sales opportunities while supporting showroom displays and stock management. On‑site work schedule is Monday to Friday with some Saturdays.