Showroom Customer Experience Specialist

MSI; Aurora (CO); On-site; USD 38,000 - 46,000; Full time

Job summary

MSI in Aurora, CO is seeking a Customer Service Representative to engage customers across phone, email, and in-person interactions. This on-site role includes guiding customers through the showroom and assisting with product selection.

The CSR will handle backend tasks such as processing orders and coordinating logistics while upholding MSI's service standards and ensuring customer satisfaction.

Responsibilities

• Engage customers via phone, email, and in-person interactions.
• Guide customers through showroom and assist with product selection.
• Process orders and coordinate logistics to ensure timely delivery.

Job description

MSI in Aurora, CO is seeking a Customer Service Representative to engage customers across phone, email, and in-person interactions. This on-site role includes guiding customers through the showroom and assisting with product selection.

The CSR will handle backend tasks such as processing orders and coordinating logistics while upholding MSI's service standards and ensuring customer satisfaction.