Customer Service Representative

Kane's Furniture; Sarasota (FL); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Furniture Discounts

Social Responsibility to include build

Career growth in all parts of the org

Working with a fantastic team!

Job summary

Kane's Furniture is seeking Customer Service Representatives in our Sarasota showroom to be the friendly, professional heart of our operation. Full-time roles involve handling inquiries and payments, resolving issues, and maintaining accurate records with our team.

Qualified candidates will have 1+ year of experience in a similar role and a steady job history. We offer furniture discounts, team collaboration, and opportunities for career growth in a supportive environment.

Qualifications

• 1+ year of experience in a similar role.
• Steady job history.

Responsibilities

• Handle customer inquiries and payments.
• Resolve customer issues with minimal supervision.
• Maintain accurate records using available technology.
• Execute clerical service functions including scheduling, routing, and parts ordering.
• Update and maintain customer service reports and records.

Skills

Customer service

Job description

The talented Customer Service Representatives at our Kane's stores are the key players towards our continuing success of our 60,000+ square foot showrooms and are key contributors and the heart of success at our stores. If you are someone who is career-minded, prepared to take ownership, and are committed to driving a high level of performance we encourage you to contact us for this great career opportunity!

Our Customer Service Representatives are professionals who possesses a demonstrable track record of strong customer service acumen and present a confident, positive, and professional demeanor while handling customer inquiries and payments at our showrooms.

Full Time

Duties and Responsibilities

• Prompt recognition of internal and external customers.
• Friendly and courteous when approached in person or on the telephone.
• Resolve customer issues with minimal supervision.
• Follows up with customers in a timely fashion.
• Handles payments, financing and refunds within company guidelines.
• Maintain accurate records by utilizing all available technology.
• Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering.
• Update and maintain all customer service reports and records.
• Perform other duties as assigned

What We Offer Our Kane’s Team Members

• Furniture Discounts
• Social Responsibility to include building Habitat Houses, American Heart Association fundraising, to name a few
• Career growth in all parts of the organization
• Working with a fantastic team!
• Compensation commensurate with experience

Qualified candidates will have a steady job history and 1+ year experience in a similar role.

Please note that the part time work schedule will depend upon business needs accordingly, some weekend and evening hours may be required.

Kane's Furniture is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.

We maintain a drug-free workplace and perform pre-employment background and drug testing.

Kane's is proud to be an EEO/AA employer M/F/D/V.

Kane’s is an equal opportunity employer. Qualified applicants will receive consideration without regard to sex (Title VII of the Civil Rights Act of 1964 prohibits discrimination on the basis of sex), race, color, religion, age, gender identity, national origin, sexual orientation or disability. We encourage all qualified applicants to apply. If you believe you have been discriminated against, please call our hotline at 877-824-5782. You also have the right to file a charge of discrimination with the Equal Employment Opportunity Commission.