Showroom Coordinator

Ferguson; Burlington (MA); Presencial; USD 21.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) with company match

Paid time off

Life insurance

Descripción de la vacante

Ferguson Enterprises, LLC seeks a Showroom Coordinator to greet visitors, manage the showroom experience, and support sales activity. You will handle phone inquiries, schedule appointments, and maintain customer records to foster lasting relationships.

Strong communication and multitasking are essential in a fast-paced environment. The role emphasizes professionalism, attention to detail, and effective use of Word, Excel, PowerPoint, and Outlook.

Formación

• High school diploma or GED required.
• Experience in sales or customer service preferred.
• Strong interpersonal and communication skills.
• Ability to prioritize workload and meet timelines.

Responsabilidades

• Greet guests upon arrival and learn their motivation to visit, building a lasting relationship.
• Answer and direct incoming phone calls with a positive demeanor.
• Manage appointment policy and schedule; maintain appointment book and customer job folders.
• Maintain bid follow-up system and prepare literature packages.
• Address Thank You cards to customers for full house selections.

Conocimientos

Customer service

Sales experience

Interpersonal skills

Attention to detail

Educación

High school diploma/GED

Herramientas

Word

Excel

PowerPoint

Outlook

Descripción del empleo

Job Posting:Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.Ferguson is currently seeking a Showroom Coordinator to join our team!Schedule:40 hours per week Monday-Friday 8:30 AM - 5:00 PM, with one Saturday shift per month from 10:00 AM - 2:00 PM. When a Saturday shift is scheduled, work hours will be adjusted to maintain a balanced schedule.Pay:Starting at $20 per hour or higher depending on experienceResponsibilities:Greet guests upon arriving in our showroom, learn their motivation for their visit and developing a lasting customer relationshipAnswer and direct incoming phone calls with a positive demeanorOptimally communicate appointment policyManage customer sign-ins, appointment book and customer job foldersMaintain bid follow-up system and prepare literature packagesAddress “Thank You” cards to customers for full house selectionsQualifications:Have a high school diploma/GED or equivalent education.Experience in sales and customer serviceStrong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as requiredProficient with the following software applications: Word, Excel, Powerpoint, and OutlookAttention to detail in task oriented job responsibilities.Analytical thinking and an eye for businessStrong communication and presentation skillsAt Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!-Pay Range:-$15.00 - $24.94-Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.-This role is Bonus or Incentive Plan eligible.-Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.-The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.Equal Employment Opportunity and Reasonable Accommodation Information