Showroom Associate

Snow and Jones; Yarmouth (MA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

401(k) with company match

Vendor and product training

Employee development opportunities

Job summary

Snow and Jones, Inc. in Yarmouth, MA is seeking a personable Showroom Sales Associate for our Kitchen & Bath Solutions team.

You’ll work one-on-one with homeowners, builders, and designers to help select plumbing fixtures and products, prepare quotes, and manage orders, delivering an exceptional showroom experience from consultation to ordering. The role favors showroom/sales experience, customer service skills, and strong communication.

Qualifications

• Experience in showroom sales or related field.
• Strong communication and interpersonal skills.
• Ability to manage multiple projects and provide excellent service.
• Comfortable working directly with customers and designers.
• Willingness to learn technical product information and make informed recommendations.

Responsibilities

• Meet with showroom customers to understand project goals, needs, style preferences, and budget.
• Help customers select plumbing fixtures and kitchen and bath products.
• Prepare accurate sales quotes and provide them to customers promptly.
• Process sales and communicate with customers throughout the ordering process.
• Work with builders, plumbers, designers, and other trade professionals to coordinate product selections and needs.
• Provide design guidance and product recommendations when appropriate.
• Develop product knowledge to answer questions and explain features.
• Connect customers with technical specialists when needed.
• Collaborate with showroom administrative team on orders, returns, warranty claims, and product issues.
• Build lasting relationships with repeat customers and trade professionals.
• Participate in vendor meetings, product training, and showroom events.

Skills

Showroom sales experience

Customer service

Communication skills

Interpersonal skills

Organizational skills

Attention to detail

Willingness to learn

Team collaboration

Job description

Position Overview

Showroom Sales Associate – Kitchen & Bath

Snow and Jones, Inc. | Yarmouth, MA

Pay: $25–$30 per hour, depending on experienceJob Type: Full-TimeSchedule: Monday–Friday, 8:30 AM–4:30 PM

Help Customers Bring Their Dream Kitchens and Bathrooms to Life!

Do you enjoy working with people, helping customers make design decisions, and building lasting relationships? Snow and Jones, Inc. is looking for a personable and customer-focused Showroom Sales Associate to join our Kitchen & Bath Solutions team in Yarmouth, MA.

In this role, you'll work one-on-one with homeowners, builders, plumbers, designers, and other trade professionals to help them select plumbing fixtures and products for their projects. You'll guide customers through product options, prepare quotes, manage orders, and provide an exceptional showroom experience from the initial consultation through the ordering process.

Experience in showroom sales, kitchen and bath products, interior design, luxury retail, or customer service is a plus. Plumbing product knowledge is helpful but not required. We're willing to train the right candidate through extensive product and vendor training.

Why Join Snow and Jones?

• Competitive pay of $25–$30 per hour, depending on experience
• Consistent Monday–Friday schedule, 8:30 AM–4:30 PM
• Health insurance
• Paid time off
• Paid holidays
• 401(k) with company match
• Vendor and product training
• Employee development opportunities
• Opportunity to build long-term customer relationships and grow your career

What You'll Do

As a Showroom Sales Associate, you'll help customers find the right products for your kitchen and bath projects while delivering knowledgeable, personalized service.

Your responsibilities will include:

• Meet with showroom customers to understand their project goals, needs, style preferences, and budget.
• Help customers select plumbing fixtures and kitchen and bath products that meet their needs.
• Prepare accurate sales quotes and provide them to customers in a timely manner.
• Process sales and communicate with customers throughout the ordering process.
• Work with builders, plumbers, designers, and other trade professionals to coordinate product selections and customer needs.
• Provide design guidance and product recommendations when appropriate.
• Develop strong product knowledge to answer customer questions and explain product features.
• Connect customers with technical specialists when additional expertise is needed.
• Collaborate with the showroom administrative team on open orders, returns, warranty claims, and product issues.
• Build lasting relationships with repeat customers and trade professionals.
• Participate in vendor meetings, product training, and showroom events as needed.
• Maintain a professional, welcoming, and organized showroom environment.

What We're Looking For

We're looking for someone who enjoys helping customers, pays attention to detail, and can manage multiple projects while delivering excellent service.

Preferred qualifications and skills:

• Previous experience in showroom sales, inside sales, retail sales, customer service, or a related field.
• Experience in plumbing, kitchen and bath, interior design, luxury retail, or building materials is a plus.
• Strong communication, listening, and interpersonal skills.
• Professional, personable, and comfortable working directly with customers.
• Excellent organizational skills and the ability to manage multiple customers and projects.
• Attention to detail when preparing quotes and processing orders.
• Willingness to learn technical product information and make informed recommendations.
• Ability to work collaboratively with administrative, sales, and operations teams.
• Confidence in building long-term customer relationships and providing personalized service.

Don’t have plumbing experience? That’s okay! If you have a strong sales or customer service background, an interest in design and home improvement, and a willingness to learn, we’d love to hear from you. Snow and Jones provides extensive product and vendor training to help you succeed.

About Snow and Jones, Inc.

Founded in 1952, Snow and Jones, Inc. is an established, family-owned New England distributor of plumbing, heating, HVAC, and well and water products.

Through our Kitchen & Bath Solutions showrooms, we help homeowners, contractors, builders, and designers find quality products for their projects. Our reputation is built on excellent customer service, quality products, and lasting relationships with the people we serve.

Join a company with more than 70 years of industry experience and become part of a team that values customer service, professional development, and long-term success.

Pay Range

USD $25.00 - USD $30.00 /Hr.