Showroom Admin & Customer Support – Kitchen Remodels

Kitchen Tune-Up Inc.; Grand Rapids (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

A family-owned remodeling company in Grand Rapids is looking for an Administrative Assistant to provide exceptional customer support and handle various administrative tasks. The role involves managing customer communications, assisting in the showroom, and supporting team operations. Ideal candidates are organized, self-motivated, and have strong communication skills. Growth opportunities and ongoing training are part of the package.

Qualifications

• Strong customer service skills to handle communications efficiently.
• Highly organized to manage multiple tasks and priorities.
• Excellent written and verbal communication skills for effective interaction.

Responsibilities

• Handle customer communications throughout the remodeling process.
• Assist customers in the showroom with basic needs.
• Manage incoming leads and support the sales process.
• Support administrative tasks, including updating customer files.
• Perform job invoicing and statement preparation.
• Prepare basic reports on sales performance.

Skills

Strong customer service skills

Organizational skills

Excellent written and verbal communication skills

Proficient in MS Outlook & Excel

Job description

A family-owned remodeling company in Grand Rapids is looking for an Administrative Assistant to provide exceptional customer support and handle various administrative tasks. The role involves managing customer communications, assisting in the showroom, and supporting team operations. Ideal candidates are organized, self-motivated, and have strong communication skills. Growth opportunities and ongoing training are part of the package.