Account Manager Kitchen & Bath

Assisting Hands - Boston Northwest; Grand Rapids (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Kitchen Tune-Up is seeking an Account Manager to join our Grand Rapids showroom team. This role handles customer communication, design assistance, and sales support for our busy kitchen remodel projects.

Design experience is preferred but not required; strong customer service, organization, and independent work are essential. Based in our Grand Rapids design showroom, you will collaborate with marketing, sales, and operations to drive client satisfaction, manage leads, and help showcase our

Qualifications

• Must have strong customer service skills and be well organized.
• Excellent written and verbal communication skills.
• Proficient in MS Outlook and Excel.

Responsibilities

• Manages customer experience through the Kitchen and Bathroom sale and installation.
• Meets with customers in showroom to finalize design selections.
• Manages incoming sales leads to engage and create excitement for Kitchen Tune-Up.
• Assist customers in the showroom and sells as needed.
• Gathers before and after pictures and submits to customer file.
• Prepares monthly sales performance report.

Skills

Customer service

Organization

Communication

Design interest

Sales support

Tools

MS Outlook

Excel

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Kitchen Tune-Up is seeking an Account Manager. This valued team member handles communication, design, and sales support duties for our busy team of kitchen remodelers. Design experience is preferred but not required. Ideal candidate needs to have strong customer service skills, work independently, be well organized and able to follow instructions. Position will be based in Grand Rapids design showroom.

Duties and Responsibilities

• Manages customer experience through the Kitchen and Bathroom sale and installation
• Meets with customers in show room to finalize design selections
• Manages incoming sales leads to engage and create excitement for Kitchen Tune-Up
• Assist customers in the showroom and sells as needed
• Helps to generate marketing and social media content
• Works effectively with cross functional team of marketing, sales, and operations
• Updating and tracking sales pipeline
• Supports Sales Representative throughout Kitchen or Bath sale
• Gathers before and after pictures and submits to customer file
• Maintains central job filing system.
• Performs job invoicing and statement mailings on a computer system.
• Maintains all leads in the computer mailing list program.
• Maintains adequate levels of literature inventory and keeps literature holders stocked
• Prepares monthly sales performance report.
• Helps host seminars, show room events, sales events or training programs as needed
• Product and Sample Ordering
• Manage production and installation schedule with customers
• Performs any other duties as required.

Our Expectations of You

• Personally disciplined, self-motivated, driven
• Passion for Design
• Organized in thought and action
• Able to stay focused on a task through completion
• Exhibit a strong work ethic
• Optimistic, enthusiastic, and friendly
• Curious to learn a new industry at a deep level
• Excellent written and verbal communication skills
• Proficient in MS outlook & Excel
• Must have a valid driver's license
• Must have a clear criminal background and will be subjected to zero-tolerance drug policy.

Why Work for Kitchen Tune-Up

• We are a family owned company so we value consistency, reliability, working hard, and having fun!
• Rapid growth throughout Michigan
• Growth opportunities available!
• We are a high quality company with an excellent reputation. You will be selling custom projects in some of the nicest areas of our community.
• Ongoing training and coaching provided

Kitchens are the heart of the home! Join our team as we make our clients remodeling dreams a reality!