Shower Door Coordinator

Oldcastle BuildingEnvelope; Moorestown Township (NJ); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Floating holidays

Paid time off

Job summary

Oldcastle BuildingEnvelope in Moorestown, NJ is seeking an inside sales/customer service professional to process quotes, manage customer orders, and provide product information. You will read architectural drawings and learn estimating software to prepare accurate quotes, while building strong customer relationships and ensuring timely responses.

The role requires proficiency in MS Word/Excel, strong math, and the ability to multi-task in a fast-paced environment.

Qualifications

• Regular attendance and ability to safely perform tasks as part of essential duties.
• Front-line customer service experience preferred.
• Proficiency in Excel and Word.
• Ability to read, interpret, and understand architectural drawings and specifications.
• Experience in building materials customer service is helpful.
• Ability to learn computer software estimating programs to prepare estimates.
• Strong math skills, especially fractions and decimals as units of measure.
• Organized, self-starter, able to multi-task with minimal supervision.
• Ability to learn custom door hardware applications and pricing.
• Ability to develop and maintain effective customer relationships.

Responsibilities

• Receive and process requests from customers via telephone, fax, and email for quotes, product availability, orders, information, changes, and cancellations.
• Resolve customer complaints and problems quickly and professionally.
• Understand glass and hardware product lines and related drawings.
• Read drawings showing measurements for custom orders.
• Generate pricing quotes in a timely manner.
• Develop and maintain excellent relationships with customers.
• Maintain technical knowledge of all available products.
• Perform other duties as assigned.

Skills

Customer service

MS Office

Excel

Reading drawings

Pricing quotes

Time management

Tools

Estimating software

Job description

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projectshere .

Start your journey with OBE and help us build the future.

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

What you get to do:

• Receive and process requests directly from customers (via telephone, fax and email) for price quotations, product availability, customer orders, product information, order changes, and cancellations
• Quickly and professionally resolve customer complaints and problems
• Understand the glass and hardware product lines
• Read and understand drawings showing measurements of custom glass orders
• Generate pricing quotes in a timely manner
• Develop and maintain excellent relationships with customers
• Sustain a working technical knowledge of all available products
• Perform other duties as assigned

What we are looking for:

• Regular and predictable attendance, the ability to safely perform tasks, and adherence to all safety policies and procedures are essential functions of this job
• Experience in a position that deals directly with customers (front-line)
• Skilled in MS Office and proficient in Excel and Word.
• Ability to read, interpret, & understand architectural drawings and specifications.
• Previous sales/customer services experience in the building materials industry is helpful
• Ability to learn computer software estimating programs to prepare estimates\
• Strong math skills; especially with fractions and decimals as a unit of measure
• Organized, self-starter with the ability to multi-task numerous projects, phones, and work with minimal supervision
• Ability to learn custom door hardware applications and pricing
• Ability to develop and maintain effective customer relationships

What OBE Offers You

• Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
• Work-life balance – PTO and holidays, including floating holidays you can choose
• Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises andbonuses
• Training – We will equip you with the knowledge and skills you need to succeed

Position Pay Range

$25 - $30 USD

What OBEOffers You

• Benefits that benefit you – industry competitivebenefits at the lowest cost to the employee
• Work-life balance – PTO and holidays, including floating holidays you can choose
• Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
• Training – We will equip you with the knowledge and skills you need to succeed

OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.