Show Ticket Agent — Box Office & Guest Services (PT)

Brooklyn Bowl Las Vegas; Las Vegas (NV); On-site; USD 17,000 - 25,000; Part time

Job summary

Brooklyn Bowl Las Vegas is seeking a part-time Box Office Agent to assist guests with show tickets, answer questions with a friendly attitude, and drive revenue at the box office. You will handle tickets, process payments, and support guest relations in a fast-paced venue environment.

The role requires cash handling, POS familiarity, and excellent customer service skills. Weekend and holiday availability is expected, with a professional appearance and teamwork.

Qualifications

• Working knowledge of phone handling, cashiering, and customer service.
• Entry level knowledge of basic computer operation and point of sale systems.
• Excellent skills in customer service, phone etiquette, cash handling, filing, multi-task environment, attention to detail.
• Ability to communicate and work well with others in a high-volume, sometimes stressful environment.

Responsibilities

• Processing and verifying credit card and cash transactions.
• Maintain constant surveillance of cash drawer for accuracy.
• Provide superior customer service in person and on the phone.
• Answer phone promptly and professionally.
• Guest relations and will call window support.
• Process opening and closing paperwork.
• Knowledge of talent and entertainment.
• Maintain a clean, well-groomed appearance.
• Assist with miscellaneous box office projects as directed.

Skills

Phone handling

Cashiering

Customer service

Attention to detail

Multi-tasking

Typing 30 wpm

Communication

Education

High School Diploma or GED

Tools

POS systems

Job description

Brooklyn Bowl Las Vegas is seeking a part-time Box Office Agent to assist guests with show tickets, answer questions with a friendly attitude, and drive revenue at the box office. You will handle tickets, process payments, and support guest relations in a fast-paced venue environment.

The role requires cash handling, POS familiarity, and excellent customer service skills. Weekend and holiday availability is expected, with a professional appearance and teamwork.