Ticket Agent - Box Office Show

Live Nation International; Las Vegas (NV); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Generous vacation

Healthcare benefits

Tuition reimbursement

Access to free live events

Job summary

A leading entertainment company in Las Vegas is looking for a Ticket Agent to manage box office operations. The role requires exceptional customer service skills, handling cash and credit transactions, and maintaining an upbeat attitude while assisting guests with ticket purchases. Candidates should possess a High School Diploma or GED and demonstrate previous ticketing experience, along with strong communication skills to thrive in a fast-paced environment. A flexible schedule, including weekends and holidays, is essential.

Qualifications

• Knowledge of phone handling and cashiering.
• Excellent skills in customer service and attention to detail.
• Ability to work in a high-volume and sometimes stressful environment.

Responsibilities

• Process and verify credit card and cash transactions.
• Maintain superior customer service in person and over the phone.
• Assist with box office projects as directed.

Skills

Customer service

Cash handling

Phone etiquette

Multi-tasking

Education

High School Diploma or GED

Tools

Point of sales systems

Job description

Ticket Agent - Box Office Show page is loaded## Ticket Agent - Box Office Showlocations: Las Vegas, NV, USAtime type: Part timeposted on: Posted Todayjob requisition id: JR-88855Job Summary:**Job Summary**Brooklyn Bowl has redefined the destination entertainment experience. “One of the most incredible places on earth,” according to Rolling Stone, Brooklyn Bowl integrates a premier performance venue, food by Blue Ribbon and 32 bowling lanes which give guests a unique place to relax, eat, drink and watch a performance.As a Box Office agent you will be responsible in assisting guests with their show ticket needs. Box Office agents are resources for all guest questions with an energetic, upbeat and positive attitude. Generates revenue by selling and issuing show tickets directly to guests at the Box Office. Responsible for collecting funds/documentation for tickets.**RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:*** Processing and verifying credit card and cash transactions* Maintain constant surveillance of cash drawer to ensure accuracy* Maintain superior customer service both in person and over the phones* Answer phone promptly and with a phone* Guest relations* Will call window* Processing opening and closing paperwork* Knowledge of talent and entertainment* Keep a clean, well-groomed appearance* Assist with miscellaneous box office projects as directed**NON-PHYSICAL QUALIFICATIONS:*** Working knowledge of phone handling, cashiering, customer service* Entry level knowledge of basic computer operation and point of sales systems* Excellent skills in customer service, phone etiquette, cash handling, filing, multi-task environment, attention to detail* Ability to communicate, work well with others, work in a high-volume, and sometimes stressful environment* Ability to type 30 wpm* High School Diploma or GED* Previous Ticketing experience (preferred)* Must be able to work a flexible schedule, including weekends and holidays.* Must adhere to all safety measures and policies.***THE PHYSICAL QUALIFICATIONS LISTED BELOW ARE GENERAL REQUIREMENTS FOR THIS POSITION. THE ACTUAL EXERTION LEVEL (AND FREQUENCY OF USE) CAN AND DOES FLUCTUATE DEPENDING ON THE INDIVIDUAL TASKS BEING PERFORMED.*****PHYSICAL QUALIFICATIONS:*** Working environment is fast-paced.* Must be able to lift or move up to 25 lbs. using proper lifting techniques* While performing the job, the noise level in the work environment is loudLive Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.*Recognized for seven years as a Great Place to Work(R) and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.*