Show Day Receptionist – Weekend Night Support

Live Nation Entertainment Inc; Mountain View (WY); On-site; USD 26,000 - 29,000; Full time

Job summary

Live Nation Entertainment Inc is seeking a show day receptionist at Shoreline Amphitheatre to assist staff guests and respond to inquiries during events. You will handle inquiries, maintain records, and support show-day projects using Word, Excel, and PowerPoint.

The role emphasizes outstanding customer service and discretion. Requirements include a high school diploma, proficiency with MS Office, and the ability to work weekend nights and some weekday nights.

Qualifications

• High School diploma or equivalent required.
• Professional written and verbal communication skills.
• Proficiency with Microsoft Office products (Outlook, Word, Excel).
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to work independently and in a team.

Responsibilities

• Answer inbound calls and resolve customer concerns with analysis.
• Assist guests and staff with questions and needs.
• Manage filing and logging of lost and found items.
• Support show day projects using Word, Excel, and PowerPoint.
• Deliver exemplary customer service to build loyalty.
• Record customer interactions and actions taken for follow-up.
• Refer unresolved grievances to designated departments.

Skills

Customer service

Communication skills

Teamwork

Confidentiality

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Live Nation Entertainment Inc is seeking a show day receptionist at Shoreline Amphitheatre to assist staff guests and respond to inquiries during events. You will handle inquiries, maintain records, and support show-day projects using Word, Excel, and PowerPoint.

The role emphasizes outstanding customer service and discretion. Requirements include a high school diploma, proficiency with MS Office, and the ability to work weekend nights and some weekday nights.