Shortage Control Analyst

Barnes & Noble, Inc.; Monroe (NJ); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Employee Discount

Health Benefits

401(k) with Company Match

Paid Time Off

Job summary

BARNES & NOBLE, INC. is seeking a Loss Prevention/Inventory Manager to oversee the physical inventory process at the Monroe, NJ distribution center. The role focuses on training, coordination with partners, and ensuring accurate counts across stores and channels.

Responsibilities include identifying shrink, leading initiatives to protect assets, and ensuring compliance with corporate procedures. This full-time, on-site position emphasizes detail-oriented analysis and strong communication within

Qualifications

• Strong attention to detail and ability to manage multiple projects.
• Maintain confidentiality of sensitive matters and respond effectively.
• Proficient in Microsoft Excel and capable of effective written and verbal communication.

Responsibilities

• Manage the Physical Inventory process including scheduling, training materials, store execution, and coordination with External Partners, Finance, Store Operations, Store Communications, Learning and Development, and IT.
• Reconcile inventory, resolve miscounts, and work with merchants to reduce shrink.
• Lead Loss Prevention initiatives and projects across technology and systems; review EDI invoicing for shortages.
• Oversee shrink analysis, target stores, and execute high shrink visits; ensure procedures are followed.

Skills

Attention to detail

Project management

Confidentiality

Microsoft Excel

Communication skills

Customer service

Education

College degree preferred

Tools

Microsoft Excel

Job description

Location

NJ-Monroe Corporate

Classification

Full-Time

Job Description

Barnes & Noble is the leading book retailer in the United States, with roots dating back to 1873 and a long history of growth through innovation and expansion. Today, under CEO James Daunt and private ownership by Elliott Advisors, Barnes & Noble operates approximately 700 bookstores nationwide, serves over 700 communities across all 50 states, and maintains a robust digital presence through BN.com, NOOK eBooks and audiobooks, and educational resources such as SparkNotes. The company also includes complementary retail brands such as Paper Source, Books Inc., Tattered Cover, and B. Dalton, further strengthening its market reach. Following a period of revitalization, Barnes & Noble is experiencing strong momentum, with plans to open approximately 60 new stores in 2026, underscoring renewed confidence in physical retail and local bookselling. Combining expansive store networks, curated selections, enhanced in-store experiences, and growing omnichannel capabilities, Barnes & Noble remains the #1 bookseller in the U.S. and a trusted, evolving partner within the publishing and retail ecosystem.

Position Responsibilities

• Manage the Physical Inventory process including scheduling, development of training and communication materials, store execution compliance and the resolution of problems; facilitate and coordinate with External Partners, Finance, Store Operations, Store Communications, Learning and Development, and IT.
• Reconcile inventory and follow up with issues including miscounts to ensure accurate results; utilize results in partnership with merchants and stores to increase awareness of exposures and develop strategies to reduce shrink.
• Facilitate the development, implementation, and ongoing execution of Loss Prevention initiatives, programs, and services as it relates to technology and systems.
• Review EDI invoicing in detail to identify and resolve shortage exposures, including ensuring correct retail and allocation.
• Lead project plans from concept to completion and work effectively with internal partners (e.g., Regional Loss Prevention Directors, Store Operations, Store Communications, IT, Learning & Development, Home Office Merchants) to drive results.
• Support the execution, communication, and follow-up of store operational procedures in relation to Loss Prevention (e.g., cycle counts, stock counts, manifest, overdue receipts, and new operational procedures).
• Support field partners to execute company-related shrink programs designed to reduce inventory shrink and protect company assets.
• Enhance and ensure loss prevention programs support the delivery of the four core service principles.
• Determine Shortage Control Target Stores, complete shrink analysis, and execute high shrink visits.
• Facilitate research and resolutions of store-specific shrink issues.
• Consistently display exceptional business writing skills.

Position Requirements

• Ability to work independently with a high degree of attention to detail.
• Ability to manage multiple projects and meet deadlines.
• Ability to maintain confidentiality of sensitive matters and respond effectively to such situations.
• Knowledge of Microsoft Suite required, specifically intermediate Excel skills.
• Excellent communication skills – verbal and written.
• A high degree of motivation, resourcefulness, and positive energy.
• Customer service oriented, able to handle requests with diplomacy and care.
• This role is based in person at the Monroe DC in New Jersey.

Position Qualifications

• College degree preferred.
• Three to five years of retail management experience.
• One or more years’ experience in a related field encompassing analytics, problem solving, organization, and communication.

Compensation and Benefits

Annual salary between $70,000 and $75,000, depending on experience, seniority, geographic location, and other factors permitted by law.

Benefits: For those scheduled to work less than 20 hours per week – Employee Discount, EAP, and Sick Pay. For 20 to 29.99 hours – Employee Discount, EAP, Sick Pay, Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, Transit, and 401(k) with Company Match. For 30 hours or more – Employee Discount, EAP, Sick Pay, Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement. All benefits provided are in accordance with the terms of the current plan and may be subject to future change. Benefits may vary depending on location/state regulations.