Short-Term Disability Claims Setup Specialist

Sun Life; Portland (ME); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Generous vacation and sick time

Medical coverage

401(k) employer match

Job summary

Sun Life U.S. seeks a production-focused Short Term Disability claims specialist to join the Group Benefits Claims Shared Services team. You will review STD documents, set up new claims in Ultera, CHESS and GCS, and support Case Managers with adjudication tasks in a fast-paced environment.

The role emphasizes accuracy, timely processing, and collaboration across teams; bachelor's degree is preferred, with strong MS Office skills and independent work capability.

Qualifications

• Bachelor's degree preferred.
• Proficiency with Windows and Microsoft applications.
• Ability to work independently or in a team.

Responsibilities

• Review new Short Term Disability (STD) documents.
• Set up new STD claims in Ultera, CHESS and GCS claim systems.
• Provide support to Case Managers by completing a variety of administrative tasks surrounding the adjudication of claims.
• Participate in training other team members as needed.

Skills

MS Excel

Communication skills

Time management

Independent work

Problem solving

Education

Bachelor's degree (preferred)

Tools

Ultera

CHESS

GCS

Job description

Sun Life U.S. seeks a production-focused Short Term Disability claims specialist to join the Group Benefits Claims Shared Services team. You will review STD documents, set up new claims in Ultera, CHESS and GCS, and support Case Managers with adjudication tasks in a fast-paced environment.

The role emphasizes accuracy, timely processing, and collaboration across teams; bachelor's degree is preferred, with strong MS Office skills and independent work capability.