ShopWarehouse Operations Coordinator

Guardian Fire Services; Kingston (MA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health, Dental, and Vision options

Employer-paid life insurance

AD&D insurance

Disability insurance

401(k) with employer match

Paid time off

Paid holidays

Job summary

Northeast Automatic Sprinkler Co., LLC in Kingston, MA is seeking a Shop Operations Coordinator to support day-to-day shop operations, materials, deliveries, and field requests in person. The role combines hands-on duties with computer-based coordination and procurement support.

As the primary backup to the Shop Manager, you will organize material needs, manage deliveries, source parts, maintain inventory, and coordinate with vendors and field teams to keep projects on track.

Qualifications

• Experience coordinating shop and material activities in a fast-paced environment.
• Strong organizational skills with attention to detail in material lists and schedules.
• Proficient with computers, email, spreadsheets, and purchasing/PO systems.
• Ability to communicate clearly with vendors, field staff, and management.

Responsibilities

• Coordinate shop and material activities with the Shop Manager.
• Organize material needs based on urgency and project needs.
• Manage deliveries, pickups, and job-site material allocation.
• Process field material requests and track orders with vendors.
• Maintain shop inventory and assist with forecasting and replenishment.
• Operate forklift and other material-handling equipment as needed.
• Collaborate with procurement, project managers, and field personnel.
• Identify issues impacting field operations and address with the Shop Manager.

Skills

Organizational skills

Time management

Attention to detail

Communication skills

Problem solving

Independent work

Inventory management

Forklift operation

Tools

Spreadsheets

Email platforms

Purchasing/PO systems

Communication platforms

Job description

Full-time: Monday-Friday 6:30 am -2:30 pm Location: Kingston, MA - In-person

About Us:

For more than 60 years, we've built a reputation as one of New England's most respected life safety/fire protection sprinkler contractors specializing in design, installation, renovation, inspection, testing, maintenance, service, and 24/7 emergency service of automatic fire protection sprinkler systems. Our success has always been driven by exceptional people, strong relationships, hard work, exceptional customer service, and a commitment to doing things the right way.

Position Summary:

The Shop Operations Coordinator works closely with the Shop Manager to support day-to-day shop operations and ensure materials, deliveries, supply needs, and field requests are organized and addressed efficiently. This position is the Shop Manager's primary support and backup for routine shop operations.

The role combines hands-on shop and material responsibilities with computer-based coordination, communication, purchasing support, inventory, and follow-up. The Shop Operations Coordinator serves as an important link between the shop, field personnel, office staff, and outside vendors, helping ensure the right materials and information are where they need to be when they are needed.

When the Shop Manager is out of the shop, this position serves as the primary point of contact for routine shop/warehouse, material, and delivery matters and helps ensure established priorities and processes continue to be followed.

Essential Duties & Responsibilities:

• Support the Shop Manager with the day-to-day coordination and organization of shop and material-related activities.
• Organize and prioritize material needs based on urgency and upcoming project requirements.
• Monitor communications and coordinate job dates, deliveries, supply house pickups, and job clean-outs.
• Receive, identify, and organize incoming deliveries and ensure materials are properly associated with the appropriate job.
• Receive and process material requests from field personnel and coordinate orders and pickups as needed.
• Research and source specialty or hard-to-find parts and materials in coordination with the Shop Manager.
• Follow up on outstanding material orders and deliveries and investigate missing or delayed materials.
• Maintain inventory of commonly used shop and field materials and coordinate replenishment with the Procurement Clerk.
• Maintain shop tracking systems.
• Operate a forklift and other material-handling equipment as needed.
• Communicate and work effectively with the Shop Manager, Procurement Clerk, Project Managers, Field Superintendents, Field Technicians, supply houses, and vendors.
• Identify issues that may affect field operations and bring them to the Shop Manager for resolution.
• Assist with additional shop operations and administrative responsibilities as assigned to support evolving business needs.

Required Skills & Qualifications:

• Strong organizational and time-management skills with the ability to prioritize multiple demands.
• Ability to work effectively in a fast-paced, interruption-driven shop/warehouse environment.
• Strong attention to detail and accuracy, particularly with material lists, orders, quantities, and dates.
• Comfortable using computers, email, spreadsheets, purchasing/PO systems, and communication platforms.
• Excellent communication and interpersonal skills with the ability to work effectively with a variety of personalities.
• Strong problem-solving skills and resourcefulness when sourcing materials or resolving issues.
• Ability to work independently, take initiative, and follow assignments through to completion.
• Strong mathematical and basic purchasing skills, including the ability to compare pricing and identify reasonable alternatives.
• Basic understanding of shipping, receiving inventory, and material-handling processes.
• Personable and professional when working with vendors, supply houses, and company personnel.
• Reliable, punctual, responsive, and accountable.
• Self-motivated, flexible, and willing to take on new responsibilities as business needs evolve.
• Strong work ethic and sense of ownership.
• Ability to safely operate or learn to operate a forklift, pallet jack, and other material-handling equipment.
• Positive attitude.
• Flexibility to work overtime when necessary, typically 30-60 minutes approximately two or three times per week.

Essential Physical Requirements:

• Ability to use standard office equipment, including a computer, telephone, and printer.
• Ability to regularly lift, carry, push, and pull materials, pipe, fittings, stock, and packages weighing approximately 25-50 pounds.
• Ability to load, unload, sort, organize, count, and move materials safely and efficiently.
• Ability to handle awkward, oversized, and bulky materials.
• Ability to stand, walk, bend, squat, kneel, stoop, reach, twist, climb stairs, and maintain balance while performing essential job duties.
• Ability to work in both warehouse and outdoor environments with exposure to varying weather conditions, including heat, cold, rain, snow, and dust.
• Ability to work in moderate to loud noise levels.
• Ability to wear required PPE, including safety shoes, gloves, safety glasses, and high-visibility apparel.
• Sufficient vision and hearing, with or without reasonable accommodation, to safely perform essential job functions and recognize potential hazards.

Why Join Our Team?

This is a unique opportunity to make a lasting impact within a respected, family-founded company entering an exciting new chapter.

At Northeast Automatic Sprinkler, we value hard work, integrity, responsiveness, innovation, and collaboration. Here's what we offer:

• Comprehensive Benefits: Health, Dental, and Vision options.
• Employer-paid group life insurance, AD&D, short-term and long-term disability insurance, and EAP
• Future Savings: A 401(k) plan with an employer match.
• Work-Life Balance: Generous PTO and paid holidays.

Northeast Automatic Sprinkler Co., LLC is an Equal Opportunity Employer.