Shopify Plus E-Commerce Lead — Hybrid (Boca Raton)

WhiteCap Search; Boca Raton (FL); Hybrid; USD 90,000 - 130,000; Full time

Job summary

WhiteCap Search client in Boca Raton, FL, seeks a hands-on E-Commerce Platform & Operations Lead to manage its Shopify Plus website, focusing on functionality, troubleshooting, and daily operations, working closely with developers and vendors for a seamless shopping experience.

You will drive product launches, promotions, content updates, and merchandising changes, test across pages, search, navigation, mobile, and checkout, and use performance data to improve conversions.

Qualifications

• Must have DTC e-commerce experience with a consumer brand; Client experience is preferred.
• At least 5 years of relevant e-commerce or website operations experience.
• Experience troubleshooting technical issues and working directly with developers.
• Strong organizational, communication, and project coordination skills.
• Bachelor's degree in a related field.
• Must be based in Boca Raton, FL, and available for a hybrid schedule, 4 days onsite, 1 day remote 9-5pm.

Responsibilities

• Manage Shopify Plus operations, including product launches, promotions, content updates, and merchandising changes.
• Troubleshoot website, checkout, app, integration, and tracking issues.
• Coordinate developers and vendors on website enhancements, fixes, and releases.
• Test website functionality across product pages, search, navigation, mobile, and checkout.
• Improve the customer experience and conversion rates using website performance data.
• Support connections between Shopify and inventory, fulfillment, and order management systems.
• Manage project timelines, requirements, testing, and implementation.

Skills

Shopify Plus

HTML/CSS/JS

Liquid

E-commerce operations

Project coordination

Education

Bachelor's degree in a related field

Tools

Shopify themes

Liquid

Job description

WhiteCap Search client in Boca Raton, FL, seeks a hands-on E-Commerce Platform & Operations Lead to manage its Shopify Plus website, focusing on functionality, troubleshooting, and daily operations, working closely with developers and vendors for a seamless shopping experience.

You will drive product launches, promotions, content updates, and merchandising changes, test across pages, search, navigation, mobile, and checkout, and use performance data to improve conversions.