Shopfloor IT SME & OT Technician: MES & Integrations

VDart Inc; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

VDart Inc. is seeking an OT Technician - IT SME to support, maintain, and enhance critical shopfloor and enterprise applications across environments. The role requires collaborating with business users, manufacturing and IT teams to ensure stable operations and continuous digital capability improvements.

The candidate will bridge end users, OT and IT teams, troubleshoot interfaces, and assist with upgrades, testing, and documentation to drive reliable system performance.

Qualifications

• Bachelor's degree in engineering, CS, or related field.
• 5+ years of experience in a shopfloor application SME.
• Experience supporting enterprise or manufacturing applications.
• Knowledge of MES, ERP, historians, or shopfloor digital applications.

Responsibilities

• Provide day-to-day support for enterprise and shopfloor applications.
• Diagnose issues, perform root-cause analyses, and implement fixes.
• Collaborate with IT, automation, and business teams for improvements.
• Document configurations, procedures, and known issues.

Skills

Manufacturing MES

ERP knowledge

SQL queries

Log analysis

APIs integration

Incident management

User training

Education

Bachelor's degree in engineering/computer science

Tools

Ticketing systems

Interface monitoring tools

Job description

VDart Inc. is seeking an OT Technician - IT SME to support, maintain, and enhance critical shopfloor and enterprise applications across environments. The role requires collaborating with business users, manufacturing and IT teams to ensure stable operations and continuous digital capability improvements.

The candidate will bridge end users, OT and IT teams, troubleshoot interfaces, and assist with upgrades, testing, and documentation to drive reliable system performance.