Shop Technician, Rental

Altorfer Cat; Springfield (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in machinery manufacturing is seeking a Shop Technician, Rental, who will be responsible for performing maintenance and repairs on various construction and aerial work platform equipment. The ideal candidate should possess technical training and demonstrate strong customer service skills. This full-time role offers excellent benefits and a collaborative work environment, ensuring successful service delivery to our customers.

Benefits

Health, Dental, Vision, Disability, and Life Insurance

401(k) with Additional Contributions

Paid Holidays

Paid Parental Leave

Vacation (40 hours after 1 year)

Sick Leave (40 hours after 1 year)

Education Assistance

Personal Tool Insurance

Safety Equipment Reimbursement

Qualifications

• Minimum 2 years of previous related work experience is required.
• Knowledge of gas, diesel engines, hydraulic and electrical systems.
• Must be able to lift 75 lbs and maintain a clean driving record.

Responsibilities

• Perform basic maintenance, diagnostics, and repairs on equipment.
• Establish service-oriented relationships with customers.
• Complete service reports and maintain organizational tasks.

Skills

Customer Service

Problem Solving

Technical Skills

Education

Formal technical training program

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Job description

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700 am – 500 pm Monday - Friday, Saturdays and overtime when needed

• Perform basic maintenance, diagnosis, and repairs on owned construction and aerial work platform equipment.
• Establish and maintain service-oriented working relationship with customer and employees.
• Answer questions that customers have on repairs.
• Provide excellent customer service to all customers.
• Complete service reports and all other paperwork before and after repairs are made.
• Checkout equipment going out and coming back from rentals.
• May perform other related duties as requested and/or assigned.
• Successful completion of a formal technical training program preferred or a minimum of 2 years of previous related work experience required.
• Knowledge/clear understanding of gas and diesel engines, hydraulic and electrical systems.
• Automotive and Industrial Maintenance Technicians encouraged to apply.
• Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required. Knowledge of DBS preferred
• Ability to write professional business communication when sending emails, letters, notes, and documenting is required.
• Must be a self-starter, well organized and able to work in a fast paced environment.
• Excellent customer service skills are needed.
• Must be able to lift 75 lbs, bend, twist, and climb.
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
  
  
  

Altorfer Inc. offers an industry leading compensation and benefit package

• Health, Dental, Vision, Disability, and Life Insurance
• 401(k) and Additional 401(k) Contribution
• Paid Holidays
• Paid Parental Leave and Funeral Leave
• Vacation 40 hours of vacation after 1 year of full-time employment
• Sick 40 hours of sick after 1 year of full-time employment
• Education Assistance
• Personal Tool Insurance, and Safety Equipment Reimbursement
• Voluntary Benefits Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection
  
  
  

Payrate $29.45 per hour

USD $29.45/Hr.

USD $29.45/Hr.

This position works the majority of time in the equipment shop. May on a continuous basis walk, bend and lift up to 75 lbs. At times you may be required to move/operate equipment to figure out what maintenance needs to be performed. The noise level in the shop environment is usually moderate to high. This position also spends a portion of time in an office environment. May, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Must be flexible to work Saturdays and overtime as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Machinery Manufacturing

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