Shop Technician 4 - Decatur

Empower Rental Group; Decatur (AL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Weekly Pay

401(k) with Company match

Boot Reimbursement Program

Medical Insurance

Dental Insurance

Vision insurance

Health Savings Account

Employer-paid basic life insurance

Employee Assistance Program

Employer-paid STD disability benefits

Voluntary life, Accident and LTD

Paid Parental leave

Paid time off

Paid Holidays

Employee Referral program

Retirement plan

Advancement opportunities

Job summary

Empower Rental Group is seeking a Shop Technician - Heavy Equipment for our Decatur, AL location. The role focuses on diagnosing, repairing, and maintaining a diverse fleet of heavy equipment to maximize uptime and ensure reliable service for customers.

You will use modern diagnostic tools and a company-provided laptop/tablet to manage work orders, parts, and documentation while upholding safety standards and company values.

Qualifications

• Over 5 years of hands-on experience diagnosing and repairing heavy construction and/or aerial lift equipment.
• A Valid Driver's License and the Ability to Drive Company Vehicles may be required on a case-by-case basis, depending on branch needs.
• Excellent Customer Service Skills for both internal and external customers.
• Self-starter who can work effectively with minimal supervision and manage your time and priorities in a dynamic field environment.
• Knowledge of diesel engines, diagnostics, powertrain, hydraulic, and electrical systems.
• Must be proficient with modern diagnostic tools and comfortable using mobile technology for work orders and documentation.
• Completes rental equipment preparation by the delivery date.
• Maintains a ready line.
• Achieves quality standards.
• A must-have own set of comprehensive mechanical tools is required.

Responsibilities

• Be the Expert in the Shop: Work in the shop and perform complex diagnostics, and emergency repairs on our diverse fleet of heavy equipment.
• Drive Fleet Reliability: Execute scheduled preventative maintenance (PMs) and routine inspections to prevent issues before they start.
• Leverage Technology: Utilize a company-provided laptop or tablet to accurately manage work orders, look up parts, and document all repairs and services in a timely manner.
• Act as a Trusted Partner: Professionally communicate with customers, providing updates, explaining repairs, and training them on the proper use of equipment to ensure their success.
• Support the Shop: You will assist the team with more complex repairs and help mentor other technicians.

Skills

Diagnostics

Repair work

Customer service

Self-motivated

Time management

Job description

Empower Rental Group is hiring a Shop Technician - Heavy Equipment in Decatur, AL!

Take Command of Your Day as a Shop Tech!

Are you an expert mechanic who thrives on independence and enjoys being the go-to problem solver? Empower Rental Group is looking for a self-motivated Shop Technician for our Decatur, AL location to be the face of our company. We are a family of local equipment rental providers across the southeastern US that began with 3 locations and have expanded to over 36 locations since 2021, with the goal of being the difference in the equipment rental industry by doing everything differently.

Our Company Benefits Include

• Weekly Pay
• 401(k) with Company match
• Boot Reimbursement Program
• Medical Insurance
• Dental Insurance
• Vision insurance
• Health Savings Account
• Employer-paid basic life insurance with a "buy-up" option
• Employee Assistance Program
• Employer-paid STD disability benefits
• Voluntary life, Accident and Long-Term Disability options
• Paid Parental leave
• Paid time off
• Paid Holidays
• Employee Referral program
• Retirement plan
• Fast-growing environment with opportunities for advancement

What You'll Do

As a Shop Tech, you will work out of our Decatur branch in Alabama and make critical shop decisions. If you're ready to own your work and join a company that's shaking up the industry, we want to talk to you! You will be a vital link to our customers, ensuring their equipment runs flawlessly. You will work with other Mechanics in the shop to maximize equipment uptime and deliver exceptional service.

Key Responsibilities

• Be the Expert in the Shop: Work in the shop and perform complex diagnostics, and emergency repairs on our diverse fleet of heavy equipment.
  • Diagnose complex issues with heavy equipment powertrain, hydraulic, and electrical systems using a computer analyzer and traditional troubleshooting methods.
  • Completes complex repairs to the fleet.
  • Completes repairs on company vehicles.
• Drive Fleet Reliability: Execute scheduled preventative maintenance (PMs) and routine inspections at the branch to prevent issues before they start.
  • Completes preventative maintenance such as changing filters, checking fluids, and filling tires.
  • Complete inspections.
• Leverage Technology: Utilize a company-provided laptop or tablet to accurately manage work orders, look up parts, and document all repairs and services in a timely manner.
• Act as a Trusted Partner: Professionally communicate with customers, providing updates, explaining repairs, and training them on the proper use of equipment to ensure their success.
  • Assists customers with loading and unloading fleet orders.
  • Assists customers with questions/customer service as applicable.
• Support the Shop: You will assist the team with more complex repairs and help mentor other technicians.
  • May perform repairs on the small fleet.
  • Complete standard repairs to the fleet.
  • Assists other mechanics with tasks such as lifting or moving heavy objects.
  • Completes any type of work with supervision.
  • Assists in driving a continuous improvement strategy within the business to result in ongoing incremental gains in quality and efficiency.
  • Maintains a safe work environment and is committed to adhering to all company and customer-site safety policies.
  • Demonstrates behaviors aligned with the Company's Core Values at all times.
  • Performs other related duties as assigned.

Job Requirements

• Over 5 years of hands-on experience diagnosing and repairing heavy construction and/or aerial lift equipment. Experience with major brands is a plus.
• A Valid Driver's License and the Ability to Drive Company Vehicles per Insurance Requirements may be required on a case-by-case basis, depending on branch needs.
• Excellent Customer Service Skills for both internal and external customers.
• Self-starter who can work effectively with minimal supervision and manage your time and priorities in a dynamic field environment.
• Knowledge of diesel engines, diagnostics, powertrain, hydraulic, and electrical systems.
• Must be proficient with modern diagnostic tools and comfortable using mobile technology for work orders and documentation.
• Completes rental equipment preparation by the delivery date.
• Maintains a ready line.
• Achieves quality standards.
• A must-have own set of comprehensive mechanical tools is required.

Empower Rental Group is an Equal Opportunity Employer