Shop Service Technician III - Utilites

Ring Power Cat; Jacksonville (FL); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated Shop Service Technician III to join their team in Jacksonville. This role offers the opportunity to work with cutting-edge machinery, focusing on diagnostics and repairs while adhering to strict safety standards. As a vital member of the service team, you'll be responsible for maintaining equipment, improving work methods, and supporting team efforts. The company prides itself on employee training and customer service, making this an ideal position for those looking to grow in a supportive environment. If you're ready to take on challenges and make a difference, this position is for you.

Qualifications

• High School diploma or GED is required.
• 1-2 years of experience in a similar role.
• Completion of required training for Tech III designation.

Responsibilities

• Diagnose and repair mechanical, electrical, and hydraulic issues.
• Maintain safety and cleanliness in the work area.
• Complete required technician training classes.

Skills

Safety Compliance

Mechanical Troubleshooting

Electrical Repairs

Hydraulic Maintenance

Communication Skills

Problem-Solving

Adaptability

Education

High School diploma or GED

1-2 years of experience

Tech III designation training

Tools

Microsoft Office

Dealer-specific software

Job description

Join to apply for the Shop Service Technician III - Utilities role at Ring Power Cat.

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Primary Job Role

Conduct all assigned work safely, adhering to safety, environmental, and contamination control policies, procedures, and regulations. Wear proper personal protective equipment.

Maintain a minimum set of tools required for diagnosing, disassembling, and assembling components per manufacturer specifications.

Attend and complete required technician training classes.

Diagnose and perform repairs on customer or company-owned equipment, including mechanical, electrical, hydraulic troubleshooting, maintenance, and repairs.

Work in an organized manner, seeking ways to improve work methods, safety, and work area standards.

Research repair needs, order parts, and document repairs using appropriate software, including repair times.

Approach work positively, support team efforts, and complete tasks on time while maintaining safety and quality standards.

Help maintain shop cleanliness and follow contamination control guidelines, including general maintenance duties.

Perform other duties as assigned.

Essential Job Competencies

• Safety: Support and follow safe work behaviors, prioritizing safety.
• Job Specific Skills: Demonstrate mastery of required knowledge and skills, applying them effectively to resolve challenges.
• Communication: Use active listening, clear communication, and ensure others are informed.
• Takes Initiative: Resolve issues proactively, make timely decisions, and facilitate change when needed.
• Results Oriented: Focus on achieving results efficiently, maintaining urgency and quality.
• Confidence and Drive: Be confident, proactive, and persistent in completing tasks.
• Adaptability: Adjust to changing needs and recover quickly from setbacks.
• Credibility: Be responsible, reliable, trustworthy, and maintain confidentiality.
• Personal Development: Seek growth opportunities and improve skills proactively.

Company Background

Ring Power Corporation, established in 1962, is a full-line Caterpillar dealer in North Florida, with expanded territories and facilities across Florida, the Carolinas, Georgia, Texas, and Tennessee. With over 2,300 employees, the company emphasizes customer service, employee training, and satisfaction.

Education and Experience

• High School diploma or GED.
• 1-2 years of experience.
• Completed all required training for Tech III designation.
• Effective written and oral communication skills.

Preferred Skills

Proficiency with computers, Microsoft Office, and dealer-specific software.

Additional Information

Job requirements may change, requiring re-training annually. The role involves problem-solving, creativity within established boundaries, and some discretion in decision-making. Work environment includes occasional stress, fluctuating workload, and work during regular hours with some nights, holidays, or weekends.

Physical and Environmental Conditions

Various physical demands and environmental conditions are outlined, including lifting weights, exposure to weather, noise, chemicals, and other hazards.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industry: Machinery Manufacturing

Ring Power is an equal opportunity employer.