Shop Operations Manager

Motion; Birmingham (AL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Vacation

Sick and holiday pay

Job summary

Motion Industries is seeking a Shop Operations Manager for an on-site role in Birmingham, AL to develop and deliver support services for the shop. You will liaise between customers, the sales force, shop staff, and distributions, ensuring smooth operations.

The ideal candidate has a high school diploma or GED with 5+ years of related experience, strong MS Office abilities, and excellent communication and leadership skills to drive efficient shop performance.

Qualifications

• High school diploma or GED with 5+ years related experience.
• Proficiency in MS Office and data/reporting skills.
• Excellent communication and leadership abilities.
• Ability to manage multiple responsibilities and deadlines.

Responsibilities

• Maintains all shop support activities at the location.
• Trains staff on sales related systems, databases, and processes.
• Provides customer support including order processing and delivery updates.
• Implements and maintains pricing per established policies.
• Manages collections and accounts payable activities.
• Prepares reports and assists with order problem resolution.
• Oversees inventory and replenishment to meet turn goals.

Skills

Communication

Leadership

Finance basics

Customer service

Problem solving

Inventory management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

## Shop Operations ManagerApply: On-Site: Birmingham, AL, USA: Full time: Posted Today: R26\\_0000032466**SUMMARY**The Shop Operations Manager develops, manages, and delivers support services to a shop. This role is responsible for the administrative services of the shop. The Shop Operations Manager acts as liaison between customers, sales force, shop employees, and distribution.**JOB DUTIES*** Maintains all shop support activities at the location.* Trains staff on sales related systems, databases, and associated processes.* Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes.* Implements and maintains pricing per established policies.* Manages collections process and maintains overall responsibility for outstanding invoices.* Responsible for all Accounts Payable activities within the shop including expense, inventory and freight invoices, and debit memos.* Prepares reports as needed.* Assists customers and suppliers to resolve order problems.* Manages inventory, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.* May fill in for other lower level roles within the shop.* Performs other duties as assigned.**EDUCATION & EXPERIENCE**Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.**KNOWLEDGE, SKILLS, ABILITIES*** Proficient in Microsoft Office.* Excellent communication and presentation skills to all levels of employees.* Industry and sales experience preferred.* Ability to perform financial calculations and generate reports.* Demonstrated people and leadership skills with a record of achieving positive business results.* Ability to manage multiple responsibilities and projects.* Professional, self-motivated employee with excellent interpersonal skills.* Exemplary work ethic and decision making ability.**PHYSICAL DEMANDS**May be required to be on-call on nights or weekends, depending on need.**COMPANY INFORMATION**Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.