Shop Mechanic

2nd Cycle Community Cycle Center; Tacoma (WA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a community-focused organization dedicated to promoting cycling and empowering individuals through equitable access to bicycles. As a Shop Mechanic, you will play a vital role in bike repair and maintenance, ensuring customers receive top-notch service while fostering a welcoming environment. This part-time position offers a dynamic blend of mechanical expertise and customer interaction, making a meaningful impact in the local community. If you are passionate about cycling and enjoy working in a collaborative setting, this opportunity is perfect for you.

Benefits

Paid Time Off

Sick Time

Disability Coverage

Discounts on Bikes and Accessories

Collaborative Work Environment

Holidays and Floating Holidays

Qualifications

• Strong mechanical knowledge of vintage and modern bikes.
• Customer-first attitude with a team-oriented mindset.

Responsibilities

• Perform on-the-spot repairs while delivering excellent customer service.
• Educate the public about basic bike maintenance and safe riding practices.

Skills

Bike Repair

Customer Service

Problem Solving

Mechanical Knowledge

Conflict Resolution

Tools

Point-of-Sale (POS) System

Job description

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2nd Cycle Community Cycle Center provided pay range

This range is provided by 2nd Cycle Community Cycle Center. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $22.00/hr

Direct message the job poster from 2nd Cycle Community Cycle Center

Shop Mechanic – Join the 2nd Cycle Team!

Who We Are

2nd Cycle is a 501(c)(3) community cycle center that advocates for cyclists and promotes biking as a sustainable mode of transportation in Tacoma’s Hilltop and surrounding neighborhoods. Our mission is to normalize bike riding as part of daily life and empower individuals and communities through equitable access to bicycles and cycling education.

As a community bike shop, we center inclusion, accessibility, and skill-building. Everyone deserves the freedom and joy a bike can offer.

Position Summary

The Shop Mechanic (SM) is a foundational role at 2nd Cycle, performing much of our revenue-generating work and serving as a key point of contact for community members. This dynamic position blends mechanical expertise, customer service, and problem-solving. While the primary focus is on bike repair and maintenance, all shop staff are expected to assist across departments as needed.

You’ll be responsible for diagnosing and completing repairs, writing service tickets, educating customers about bikes and maintenance, and delivering top-notch service to empower folks through cycling.

Reports to: Bike Shop Manager & Service Lead

Classification: Part-time, non-exempt (Starting @ 3 days/week)

Essential Job Functions

• Perform on-the-spot repairs while delivering excellent customer service
• Confidently build bikes or complete repairs with minimal supervision
• Accurately diagnose and complete work orders efficiently to shop standards
• Communicate with customers about repair needs in a clear and respectful way
• Maintain a clean, safe, and organized work area

Retail & Customer Service

• Operate our Point-of-Sale (POS) system accurately and efficiently
• Educate the public about basic bike maintenance and safe riding practices
• Restock products and help keep the retail area tidy and welcoming

Other Duties

• Maintain tools and account for them at the start and end of each shift
• Support the mission of 2nd Cycle by promoting cycling and community engagement
• Assist with general shop tasks and adapt to the needs of the day
• Strong mechanical knowledge of vintage and modern bikes
• Customer-first attitude with a team-oriented mindset
• Experience with de-escalation and conflict resolution is a plus
• An active cyclist who understands diverse riding styles and needs
• Comfort working in a nonprofit environment with a commitment to diversity, equity, inclusion, and belonging (DEIB)
• Able to self-organize, complete tasks reliably, and communicate clearly
• Willingness to assist outside of mechanical duties when needed

Hourly rate: $17–$22 DOE

Benefits include:

• Paid Time Off: 1 hour for every 40 hours worked
• Sick Time: 1 hour for every 40 hours worked
• Disability coverage
• Discounts on bikes and accessories
• A collaborative and casual work environment
• Holidays and floating holidays after the introductory period

90-Day Introductory Period

All new hires begin with a 90-day introductory period. This gives both you and 2nd Cycle the opportunity to determine if the role and work environment are a good mutual fit. During this time, we’ll provide feedback, training, and support to help you succeed.

How to Apply

To apply, please send your resume and a brief cover letter to [e-mail] with the subject line:

Shop Mechanic Position – [Your First Name] [Your Last Name]

Diversity Statement

2nd Cycle is committed to building a team that reflects our community. We strongly encourage applications from individuals who have been historically underrepresented in the cycling industry and nonprofit sector.

We are proud to be an Equal Opportunity Employer and do not discriminate based on race, ethnicity, gender identity or expression, age, disability, veteran status, sexual orientation, religion, or any other protected status.

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• Seniority level

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Employment type

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Job function

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  Wellness and Fitness Services

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