Shop Manager, Dillard's, Scottsdale Fashion Square

Michael Kors; Scottsdale (AZ); On-site; USD 75,000 - 90,000; Full time

Job summary

Michael Kors is seeking a Shop Manager to provide an elevated customer experience in Scottsdale. The role involves engaging with clients, training retail partners, and maintaining high visual standards. Ideal candidates will have a minimum of 2 years of retail management experience and a passion for fashion.

Benefits

Cross-Brand Discount

Competitive paid time off

Internal mobility across brands

Exclusive Employee Sales

401k Match

Clothing Allowance

Qualifications

• Experience in retail management is essential.
• Ability to empower and train partners on product knowledge.

Responsibilities

• Maintain sales floor presence, supporting and engaging with clients.
• Provide an elevated customer experience through engagement and events.
• Motivate and train retail partners on sales and visual excellence.

Skills

Customer service

Communication

Problem-solving

Fashion knowledge

Education

Minimum 2+ years retail management experience

Job description

1 week ago Be among the first 25 applicants

Direct message the job poster from Michael Kors

Talent Acquisition Recruiter at Capri Holdings Limited(Versace, Jimmy Choo & Michael Kors)

SHOP MANAGER

WHO YOU ARE:

Our leaders at Michael Kors are stylish, driven, multi-tasking individuals who are customer service focused brand ambassadors. Success starts with being an entrepreneur – we encourage an innovative workplace to creatively deliver results in a department store! As a Shop Manager, you will drive your business by providing an elevated experience to customers while educating and motivating retail partners.

WHAT YOU’LL DO:

• Maintain sales floor presence, supporting and engaging with clients
• Provide an elevated customer experience through engagement, clienteling, and hosting events
• Empower, motivate, and train retail partners on product knowledge, sales, and visual excellence to gain support
• Align with retail management partners on all Michael Kors business needs and standards
• Ensure visual excellence is consistently maintained
• Develop clear, consistent, and organized methods of communication with District Manager, corporate office, and retail partners regularly

YOU’LL NEED TO HAVE:

• Minimum of 2+ years retail management experience

WE’D LOVE TO SEE:

• Tech Savvy; effective communicator with strong written and verbal skills
• An entrepreneur with the ability to drive results; problem solver and strategic
• Well connected with the ability to engage with partners and customers; a true brand ambassador
• Flexible learning with the ability to adapt in a continuously evolving work environment
• Strong ability to style and knowledge of fashion

THE BENEFITS

• Cross-Brand Discount
• Competitive paid time off
• Internal mobility across Versace, Jimmy Choo and Michael Kors
• Exclusive Employee Sales
• 401k Match
• Clothing Allowance

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Apparel and Fashion, Retail, and Retail Luxury Goods and Jewelry

Referrals increase your chances of interviewing at Michael Kors by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

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