Shop Foreman/ Service Manager

Advance Fleet Services LLC; Memphis (TN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

Advance Fleet Services LLC in Memphis, TN seeks an experienced Shop Foreman to lead our 5-bay tractor-trailer maintenance facility operating around the clock. You will supervise roughly 20 technicians across multiple shifts and ensure quality repairs, safety, and efficient workflow.

The ideal candidate demonstrates strong leadership, hands-on problem solving, and the ability to coach staff, manage parts and vendors, and drive key KPIs while maintaining DOT and company safety standards.

Qualifications

• 5+ years of tractor-trailer maintenance leadership.
• 3+ years of supervisory or shop management experience.
• Strong knowledge of diesel engines, trailers, brakes, suspension, electrical diagnostics, PM programs.
• Proven ability to lead teams in a fast-paced, 24/7 operation.
• Excellent communication, organizational, and problem-solving skills.

Responsibilities

• Supervise and coordinate the daily activities of approximately 20 maintenance employees across multiple shifts.
• Oversee all preventive maintenance, repairs, diagnostics, and inspections on tractors and trailers.
• Ensure work is completed safely, efficiently, and to standards.
• Schedule and prioritize shop workflow to minimize downtime.
• Monitor labor productivity, repair quality, and technician performance.
• Provide technical guidance and troubleshooting support to technicians.
• Maintain compliance with DOT, OSHA, and company safety policies.
• Manage parts inventory, vendor relationships, and outside repair services as needed.
• Conduct employee coaching, training, performance evaluations, and disciplinary actions.
• Assist with recruiting, onboarding, and developing maintenance personnel.
• Track maintenance KPIs, repair costs, and shop performance metrics.
• Coordinate with fleet operations to ensure equipment availability.

Skills

Diesel engines knowledge

Team leadership

Diagnostics experience

Safety compliance

Communication skills

Tools

Maintenance management software

Job description

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Job Posting: Shop Foreman/Service Manager - Tractor Trailer Maintenance

About the Opportunity

We are seeking an experienced and hands-on Shop Foreman to lead our 5-bay tractor-trailer maintenance facility. Our operation runs 24 hours a day, 7 days a week, supporting a large commercial fleet and a team of 20 technicians, apprentices, and support personnel.

The ideal candidate is a strong leader who can effectively manage shop operations, ensure quality repairs, maintain safety standards, and maximize technician productivity while promoting a positive team culture.

Key Responsibilities

• Supervise and coordinate the daily activities of approximately 20 maintenance employees across multiple shifts.
• Oversee all preventive maintenance, repairs, diagnostics, and inspections on tractors and trailers.
• Ensure work is completed safely, efficiently, and to company and regulatory standards.
• Schedule and prioritize shop workflow to minimize equipment downtime.
• Monitor labor productivity, repair quality, and technician performance.
• Provide technical guidance and troubleshooting support to technicians.
• Maintain compliance with DOT, OSHA, and company safety policies.
• Manage parts inventory, vendor relationships, and outside repair services as needed.
• Conduct employee coaching, training, performance evaluations, and disciplinary actions.
• Assist with recruiting, onboarding, and developing maintenance personnel.
• Track maintenance KPIs, repair costs, and shop performance metrics.
• Coordinate effectively with fleet operations to ensure equipment availability.

Qualifications

• 5+ years of tractor-trailer maintenance experience.
• 3+ years of supervisory or shop management experience preferred.
• Strong knowledge of diesel engines, trailers, brakes, suspension systems, electrical diagnostics, and preventive maintenance programs.
• Proven ability to lead teams in a fast-paced, 24/7 operation.
• Excellent communication, organizational, and problem-solving skills.
• Ability to prioritize multiple tasks and manage changing operational demands.
• Experience with maintenance management software and computerized work order systems.
• CDL preferred but not required.

What We Offer

• Competitive salary
• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation and holidays
• Company-paid training and professional development
• Advancement opportunities within a growing organization

Why Join Us?

This is an excellent opportunity for a motivated maintenance leader who enjoys developing people, improving processes, and keeping a fleet operating at peak performance. You'll play a critical role in the success of our operation while leading a skilled team in a modern, high-volume maintenance environment.