Shop Foreman

Lakeside International Trucks; West Virginia; On-site; USD 80,000 - 90,000; Full time

Job summary

Lakeside International Trucks in Rockford is seeking a Shop Foreman to lead daily technician activities and manage shop workflow. You will ensure tasks are on schedule, procedures followed, and paperwork completed accurately, while maintaining safety and compliance.

Ideal candidates have a high school diploma or GED, extensive experience in a heavy-duty service environment, and a track record of supervising technicians. CDL preferred or willing to obtain, with ability to lift up to 75 lbs.

Qualifications

• High school diploma or GED required.
• Technical or vocational diesel training preferred.
• 5 years of related experience in a heavy-duty shop / service operation.
• Experience managing technicians.
• Knowledge of mechanical repair and diagnostics.

Responsibilities

• Main shop contact for service advisors.
• Maintain good customer relations with detailed communications to service advisor and customers.
• Optimal dispatch of jobs based on expertise, ability and capacity.
• Ensure proper warranty procedures are followed.
• Assist in completing accurate documentation on repair orders.
• Comply with federal and state vehicle regulations through education and training.
• Enforce dealership policies, procedures, and safety guidelines.
• Maintain a clean, organized, and safe work environment.
• Maintain confidentiality with respect to dealership information.
• Other duties as assigned.

Skills

Technician management

Heavy-duty shop experience

Engine diagnostics

Team collaboration

Education

High school diploma or GED

Technical/vocational diesel training preferred

Job description

Shop Foreman

Department: Service

Employment Type: Full Time

Location: Rockford

Compensation: $80,000 - $90,000 / year

Description

The Shop Forman optimizes production by directing, coordinating, and supervising the daily activities of technicians and shop workflow. Ensures technicians are staying on task, procedures are followed and paperwork is done correctly.

Responsibilities

• Main shop contact for service advisors.
• Maintain good customer relations by providing detailed communications to service advisor and speaking with customers as needed and is appropriate.
• Optimal dispatch of jobs to technicians based on expertise, ability and capacity.
• Ensure proper warranty procedures are followed.
• Assist in completing necessary and accurate documentation on repair orders.
• Comply with federal and state vehicle regulations and standards through ongoing education and training
• Enforce dealership policies, procedures, and safety guidelines.
• Maintain a clean, organized, and safe work environment.
• Maintain confidentiality with respect to dealership information
• Other duties as assigned.

Qualifications

• High school diploma or GED required; technical or vocational training in diesel technology preferred.
• Valid driver’s license required; CDL preferred or willingness to obtain.
• 5 years of related experience in a heavy-duty shop / service operation
• Experience managing technicians
• Ability to work effectively within a team environment
• Knowledge of mechanical repair (medium- and heavy-duty truck systems preferred)
• Understanding of engine repairs, tune-ups, diagnosing and testing
• Knowledge of electrical systems electrical/electronic diagnosing and testing
• Knowledge of cab, suspension, air brake, hydraulic brake, steering gear & springs, Clutch, transmission and differential and all other components / systems
• Active desire to develop professional skills and have an active role in career growth
• Must be able to lift 75lbs and carry weight up to a distance of 5 feet.