Shop Department Lead — Merch, Service & Customer Experience

L&M Fleet Supply; Grand Rapids (MN); On-site; USD 24,000 - 29,000; Full time

Job summary

L&M Fleet Supply in Grand Rapids, MI is seeking a Shop Department Head to lead our Service Shop. This full-time role focuses on merchandising, assisting customers, and supporting repair and maintenance services on the shop floor.

You will ensure inventory accuracy, safety, and efficient task completion while coordinating with management. Prior shop experience and knowledge of automotive or small engine repairs are preferred.

Qualifications

• 6 months of shop experience preferred.
• Knowledge of automotive or small engine repairs is a plus.
• Experience in retail sales and customer service preferred.

Responsibilities

• Support shop operations and sales floor activities.
• Perform product replenishment and merchandising.
• Provide customer service and assist with repair and maintenance services.
• Ensure safety and efficiency of shop tasks.
• Maintain inventory accuracy.

Skills

Customer service

Retail sales

Merchandising

Communication

Job description

L&M Fleet Supply in Grand Rapids, MI is seeking a Shop Department Head to lead our Service Shop. This full-time role focuses on merchandising, assisting customers, and supporting repair and maintenance services on the shop floor.

You will ensure inventory accuracy, safety, and efficient task completion while coordinating with management. Prior shop experience and knowledge of automotive or small engine repairs are preferred.