Shop Department Head - Grand Rapids Store

L&M Fleet Supply; Grand Rapids (MN); On-site; USD 24,000 - 29,000; Full time

Job summary

L&M Fleet Supply in Grand Rapids, MI is seeking a Shop Department Head to lead our Service Shop. This full-time role focuses on merchandising, assisting customers, and supporting repair and maintenance services on the shop floor.

You will ensure inventory accuracy, safety, and efficient task completion while coordinating with management. Prior shop experience and knowledge of automotive or small engine repairs are preferred.

Qualifications

• 6 months of shop experience preferred.
• Knowledge of automotive or small engine repairs is a plus.
• Experience in retail sales and customer service preferred.

Responsibilities

• Support shop operations and sales floor activities.
• Perform product replenishment and merchandising.
• Provide customer service and assist with repair and maintenance services.
• Ensure safety and efficiency of shop tasks.
• Maintain inventory accuracy.

Skills

Customer service

Retail sales

Merchandising

Communication

Job description

Shop Department Head - Grand Rapids Store

Location: Grand Rapids,MN 55744

Department: Service Shop

Shop Department Head

Our Perfect Match:

We are looking for someone who loves to merchandise various products, loves to communicate with customers & likes to have fun at work, while getting things done. 6 months of experience in a shop environment and/or knowledge of automotive/small engine repairs, retail sales & customer service is preferred.

Job Type: Full-Time Hours

Schedule: Flexible Work Schedule, Varied Shift Times, Every Other Weekend Rotation

Targeted Pay Range: $17.25-21 per hour.

(Starting rate of pay varies based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.)

What you'll do in this role:

Our Shop Department Head is responsible for supporting both shop operations and sales floor activities including performing product replenishment, merchandising, customer service, inventory accuracy, and assisting with repair and maintenance services. This position will also ensure that shop tasks are completed safely and efficiently, customers receive high-quality service, and any other duties as assigned by management. Ideal candidates will have previous experience in a shop environment.

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are some traits we look for:

• Customer-Focus
• Ensures Accountability
• Decision-Quality/Decision-Making Abilities
• Reliability

Advantages for Full-Time Employees:

Our Full-Time employees are offered an extensive benefit package including:

• 401(k) plan, with a generous employer match of 10%
• Life & Disability Insurance
• Paid Time Off - the longer you're with us, the more you get!
• 10% Employee Discount
• Wellness Program
• And much more!

At L&M, everyone plays a critical role in creating exceptional, modern-day retail experiences that are firmly rooted in our past. Our unique product line requires knowledgeable and friendly employees to ensure complete customer satisfaction. As we grow, we are committed to remain a small company at heart by treating people according to the Golden Rule. We always want our customers to leave with a smiling face and our staff to love coming to work for us.