Shop Attendant

Phenix City; Phenix City (AL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Shop Attendant to provide excellent service to golfers and manage shop operations. This role involves assisting customers with their purchases, conducting tournaments, and ensuring the pro shop is well-stocked and organized. If you have a passion for golf and a knack for customer service, this is a fantastic opportunity to join a vibrant team in a dynamic environment. Your contributions will help create memorable experiences for golfers while maintaining the high standards of the golf course.

Qualifications

• High School Diploma or equivalent is required.
• Experience in retail or customer service is essential.

Responsibilities

• Assist golfers with selections and orders, manage merchandise sales.
• Conduct golf tournaments and manage score posting.
• Supervise part-time staff and maintain shop inventory.

Skills

Customer Service

Cash Handling

Golf Knowledge

Retail Sales

Education

High School Diploma or GED

Tools

POS System

Computer Software

Job description

Department: Golf Course
Date: January 17, 2019
Supervisor:Golf Manager

Job Title: Shop Attendant
Starting Salary: $15.8560 /hourly

Date Needed: ASAP
Number of Employees Requested: One
Work Hours: 40 hours per week – Course open 7 days a week

Position Status: Full-time
Reason Needed: Replacement

Job Description

Job Title: Shop Attendant
Department: Golf Course
Location: Pro-Shop

FLSA Status: Non-Exempt
Code: EAP-05
Reports to: Golf Manager

Job Summary

Under general supervision greets and assists golfers with selections, orders, prices and stocks merchandise, assembles display units; makes hole assignments and receives payment on green and cart fees as well as merchandise purchased; assists in organizing and conducting golf tournaments, posts scores and presents trophies to winning teams; monitors performance of cart attendants and interprets guidelines and directives; trains and orients staff on procedures and proper use of equipment; balances cash drawer at close of business and performs additional tasks in support of the department as needed or upon request.

The following duties are normal for this position. The omission of specific statement of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this position. Other duties may be required, assigned and expected aside from those set forth below to address operational needs and changing operational practices.

• Greets and assists golfers in signing in
• Collects appropriate cart and green fees according to established fee schedule and issuing receipt utilizing POS system
• Makes hole assignments, issues score cards
• Sells merchandise to include clubs, golf balls and golf apparel
• Counts money taken in over the course of the day and balance cash drawer via printing daily revenue report and prepares deposit for pick up by Police Department
• Copies and stocks score cards
• Assembles display units received from vendors and organizes equipment displays
• Maintains shop inventory and orders, receives and prices and stocks new inventory in the pro shop
• Cleans and maintains pro shop to include cleaning windows, dusting and organizing shelves
• Monitors grounds and patio area surrounding golf shop to ensure area is neat and orderly
• Prepares and posts flyer of specials or other notifications
• Assists in golf tournaments to include: preparing score card and documenting score board, preparing cart signs indicating players and hole assignments, copying and distributing rule sheets; present trophies/prizes to the winning team; post scores to scoreboard and tallies at the end of the tournament; receives USGA handicap posting and cap sheets and transmits scores to USGA
• Oversees part time pro shop staff and cart attendants to include relaying directives; ensuring work is completed in a safe, effective and efficient manner; trains and orients new staff on procedures and use of equipment; advising supervisor regarding performance and any corrective action needed
• Repair broken or damaged clubs to include re-shaftening and replacing grip

Qualifications

Education & Experience Guidelines
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities required for this position would be:

Education/Training
High School Diploma, GED or equivalent training and experience

Experience
Retail

Licenses or Certifications Required
N/A

The following generally describes the knowledge and abilities required in order to successfully perform the assigned duties of the position:

Knowledge of:

• Golf scheduling of play, rules, handicapping, scoring, etiquette and equipment
• Organization and management of tournaments and special events

Ability to:

• Read and comprehend manuals, directives, journal publications, invoice sheets and similar non-complex documents
• Utilize writing skills to prepare scorecards, pricing lists and simple accounting documents
• Verbally communicate to convey and receive information from golfers, vendors and suppliers
• Perform mathematical calculations such as adding, subtracting, multiplying and dividing using decimals and percentages
• Operate a computer to produce documents with word processing and graphics software including reports, pamphlets and flyers
• Supervise, delegate, communicate, motivate and lead other shop/cart staff
• Work independently in planning and arranging own work, referring only unusual cases to supervisor

Physical Demands & Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the Americans with Disabilities Act, the city encourages both prospective and current employees to discuss potential accommodations needed to perform the essential duties of this position.

Environment: Work location will primarily be indoors in the clubhouse; however, walking to monitor the outdoor vicinity of the clubhouse is also expected

Key Working Relationship: Course members, Golfers, Other Golf employees, Vendors and Suppliers

How to Apply

Applications for this position will be accepted until a pool of 20 applications is received or the position is filled, whichever comes first. Current city employees wishing to apply should send Internal Job Application provided by the Human Resources Department to the HR Director by the deadline stated. (A courtesy copy will be sent to the employee’s department head.)

Applications can be found online (download an application ) or picked up at the City of Phenix City Human Resources Department:
1200 8th Avenue
Phenix City, AL 36867
Ph: 334 448-2706

Applications are available for pick up and drop Monday – Friday: 8 a.m. – 5 p.m. ET. You may alsoemail your completed application with the required supporting documents.