Shoe Shine Associate - Aria

MGM Resorts International; United States; On-site; USD 16,000 - 22,000; Full time

Benefits offered by this job

Health & Income Protection benefits

Professional and personal development

Free meals in Aria employee dining

Free parking on MGM properties

Wellness incentive programs

Discounts on hotel, F&B, retail

Job summary

Aria at MGM Resorts International is seeking a Full-Time Shoeshine Associate to provide high-quality shoe care and a polished guest experience. You will shine, clean, and condition footwear while engaging guests in a warm, hospitality-focused manner.

Starting pay is $13.78 per hour plus tips; the role requires 18+ years of age and weekdays, weekends, and holidays availability. Benefits include meals in the employee dining room and free parking at MGM properties.

Qualifications

• Must be 18 years of age or older.
• Six (6) months of prior relevant experience in shoe shining or leather care preferred.
• Exceptional customer service and interpersonal skills to communicate effectively with guests.

Responsibilities

• Provide professional shoe shining and polishing services, including cleaning, conditioning, buffing, and finishing leather, suede, and specialty materials.
• Welcome guests warmly and deliver a high-touch, hospitality-focused experience.
• Assess shoe condition and recommend appropriate services or products.
• Accurately process transactions and handle cash or electronic payments as applicable.
• Maintain a clean, organized, and visually appealing workstation at all times.

Skills

Customer service

Interpersonal skills

Flexible schedule

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB

At Aria, every detail matters. As a Full-Time Shoeshine Associate, you’ll provide personalized shoeshine and shoe care services that help our guests look and feel their best. With a commitment to exceptional service, attention to detail, and a polished presentation, you’ll help create the elevated experience our guests expect from Aria.

You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us!

THE STARTING RATE:

$13.78 / Per Hour + Tips

THE DAY-TO-DAY:

• Provide professional shoe shining and polishing services, including cleaning, conditioning, buffing, and finishing various types of footwear, including leather, suede, and specialty materials
• Welcome guests warmly, engage in courteous conversation, and provide a high-touch, hospitality-focused experience
• Assess shoe condition and recommend appropriate services or products
• Accurately process transactions and handle cash or electronic payments, as applicable
• Maintain a clean, organized, and visually appealing workstation at all times

THE IDEAL CANDIDATE:

• Must be 18 years of age or older
• Six (6) months of prior relevant experience, preferably in shoe shinning services, leather care and basic shoe care
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
• Must be able to work various shifts, including weekends and all holidays

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Free meals in our Aria employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION:

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