Shoe Shine Associate - Aria

MGM Resorts International; Las Vegas (NV); On-site; USD 16,000 - 22,000; Full time

Benefits offered by this job

Free meals

Free parking

Health benefits

Professional development

Wellness programs

Employee discounts

Job summary

The MGM Resorts International is seeking a Shoeshine Associate at Aria in Las Vegas to deliver polished shoe care and exceptional guest service. You will shine, polish, and care for leather footwear while engaging guests and maintaining a high standard of presentation.

Requirements include 18+ years old, 6 months of related experience, and the ability to work varied shifts including weekends and holidays. Perks include free meals, parking, health benefits, development opportunities, wellness

Qualifications

• Must be 18 years of age or older.
• Six (6) months of prior relevant experience in shoe shining or leather care.
• Exceptional customer service and interpersonal skills to engage guests.
• Ability to work various shifts, including weekends and all holidays.

Responsibilities

• Provide professional shoe shining and polishing for leather, suede, and specialty materials.
• Welcome guests warmly, engaging in courteous conversation and delivering a high-touch hospitality experience.
• Assess shoe condition and recommend appropriate services or products.
• Accurately process transactions and handle cash or electronic payments as applicable.
• Maintain a clean, organized, and visually appealing workstation at all times.

Skills

Customer service

Interpersonal skills

Cash handling

Attention to detail

Hospitality focus

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The JOB:

At Aria, every detail matters. As a Shoeshine Associate, you’ll provide personalized shoeshine and shoe care services that help our guests look and feel their best. With a commitment to exceptional service, attention to detail, and a polished presentation, you’ll help create the elevated experience our guests expect from Aria.

You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us!

THE STARTING RATE: $13.78 / Per Hour + Tips

THE DAY-TO-DAY:

• Provide professional shoe shining and polishing services, including cleaning, conditioning, buffing, and finishing various types of footwear, including leather, suede, and specialty materials
• Welcome guests warmly, engage in courteous conversation, and provide a high-touch, hospitality-focused experience
• Assess shoe condition and recommend appropriate services or products
• Accurately process transactions and handle cash or electronic payments, as applicable
• Maintain a clean, organized, and visually appealing workstation at all times

THE IDEAL CANDIDATE:

• Must be 18 years of age or older
• Six (6) months of prior relevant experience, preferably in shoe shinning services, leather care and basic shoe care
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
• Must be able to work various shifts, including weekends and all holidays

THE PERKS & BENEFITS:

• Free meals in our Aria employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts