Guest Shoe Shine Concierge

MGM Resorts International; Las Vegas, Northern (NV, KY); Hybrid; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health & Income Protection

Free meals

Free parking

Wellness incentives

Discounts

Job summary

The Aria at MGM Resorts International in Las Vegas is seeking a Full-Time Shoeshine Associate to deliver personalized shoe care and polishing services for guests, ensuring a polished look and a welcoming experience.

You will assess shoe condition, perform cleaning, conditioning, buffing, and handle transactions while maintaining a clean workstation, working a variety of shifts including weekends and holidays to meet guest needs.

Qualifications

• Must be 18 years of age or older.
• Six months of prior relevant experience in shoe care or similar.
• Excellent customer service and interpersonal skills to interact with guests and team members.
• Ability to work various shifts, including weekends and holidays.

Responsibilities

• Provide professional shoe shining and polishing services (cleaning, conditioning, buffing, finishing).
• Welcome guests and engage in friendly, high-touch service.
• Assess shoe condition and recommend services or products.
• Accurately process transactions and handle cash or electronic payments.
• Maintain a clean, organized, and visually appealing workstation at all times.

Skills

Customer service

Interpersonal skills

Cash handling

Job description

The Aria at MGM Resorts International in Las Vegas is seeking a Full-Time Shoeshine Associate to deliver personalized shoe care and polishing services for guests, ensuring a polished look and a welcoming experience.

You will assess shoe condition, perform cleaning, conditioning, buffing, and handle transactions while maintaining a clean workstation, working a variety of shifts including weekends and holidays to meet guest needs.