Shoe Retail Lead: Elevate Customer Connection & Sales

Famous Footwear; Port Huron (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Associate discount

Relaxed dress code

Early pay via Dayforce Wallet

Education assistance

Job summary

Famous Footwear is seeking a Sales Lead to create a welcoming in-store experience and coach teammates to deliver the Famous Feeling for every customer. You will drive sales, manage daily operations, and foster a collaborative store culture.

The role emphasizes leadership, coaching, and mentorship to improve selling behaviors and customer connections. Ideal candidates bring a high school diploma or GED, solid retail knowledge, and flexible availability including holidays and weekends, with proven

Qualifications

• High School Diploma or GED required.
• Proficient knowledge of general retail practices and procedures.
• Some store management or relevant management experience preferred.
• Ability to mentor and train Associates on selling and operational processes.
• Flexible schedule including holidays, nights, weekends, and extended hours.
• Basic computer skills required.

Responsibilities

• Inspire teammates with integrity and drive to foster caring culture and Customer Connection.
• Drive sales with accountability for daily goals and overall store performance.
• Manage store operations including pricing, inventory, opening and closing procedures, and maintain organized shopability.
• Adhere to company policies and collaborate with partners to accomplish tasks.
• Champion the Famous culture and deliver top-notch customer experiences.

Skills

Leadership

Coaching

Customer service

Retail operations

Teamwork

Store culture

Education

High School Diploma/GED

Tools

POS systems

Job description

Famous Footwear is seeking a Sales Lead to create a welcoming in-store experience and coach teammates to deliver the Famous Feeling for every customer. You will drive sales, manage daily operations, and foster a collaborative store culture.

The role emphasizes leadership, coaching, and mentorship to improve selling behaviors and customer connections. Ideal candidates bring a high school diploma or GED, solid retail knowledge, and flexible availability including holidays and weekends, with proven