Shoe Enthusiast & Customer Experience Pro

Caleres; Lisbon (CT); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Shoe discounts 30% across Caleres’ ret

Relaxed dress code

Dayforce Wallet pay access

Easy location transfers (850+ stores)

Career development up to $7500/year

Employee assistance programs 24/7

PTO, health and retirement benefits

Job summary

Caleres, doing business as Famous Footwear, is hiring a Sales Associate to create a welcoming store environment and deliver top-notch customer experiences. You will stay informed on trends and help customers find the perfect shoes while contributing to a positive team culture.

Expect opportunities to grow through training, support for advancement, and participation in a friendly, fast-paced retail setting where every customer interaction matters.

Qualifications

• Ability to build constructive relationships within store.
• Strong communication with store associates at all levels.
• Ability to exercise independent judgment partnering with Store Sales Manager.
• Solid knowledge of general retail practices and procedures.
• Ability to work effectively within a team.
• Flexibility to work holidays, nights, weekends, and extended hours.

Responsibilities

• Ace Retail Operations: ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in.
• Be a Famous Culture Influencer by delivering stellar customer engagement.
• Elevate to goal-crushing era: drive sales with urgency and communicate with the team.
• Act with integrity: follow policies and seek feedback for growth.
• Bring positive vibes and support teammate development.
• Be a shoe-off: recommend styles to customers for the perfect fit.

Skills

Relationship building

Communication

Independent judgment

Retail knowledge

Teamwork

Flexible scheduling

Education

High School Diploma/GED

Job description

Caleres, doing business as Famous Footwear, is hiring a Sales Associate to create a welcoming store environment and deliver top-notch customer experiences. You will stay informed on trends and help customers find the perfect shoes while contributing to a positive team culture.

Expect opportunities to grow through training, support for advancement, and participation in a friendly, fast-paced retail setting where every customer interaction matters.