Shoe Enthusiast & Customer Experience Associate

Famous Footwear; Wooster (OH); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Shoe discounts

Relaxed dress code

Early pay

Location transfers

Career development

Employee assistance

Total rewards

Job summary

Famous Footwear in Wooster, OH is seeking a dedicated retail associate to help customers find the perfect styles and ensure the store runs smoothly. You’ll handle daily tasks like maintaining pricing, processing shipments, inventory and keeping the shop clean and organized.

You’ll engage customers with pride in our culture, deliver top-notch service, and work with the team to hit sales goals. This role emphasizes integrity, inclusivity, and contributing to a positive store environment.

Qualifications

• High School Diploma or GED required.
• Ability to build constructive relationships within store.
• Positive communication with store associates at all levels.
• Exercise independent judgment with Store Sales Manager as needed.
• Strong working knowledge of general retail practices and procedures.
• Ability to work a flexible schedule including holidays, nights and weekends.

Responsibilities

• Ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in.
• Deliver stellar customer engagement and Famous culture.
• Review store performance and drive sales with purpose and urgency.
• Maintain integrity and adhere to company policies.
• Foster diversity and inclusivity within the team.
• Assist customers with finding the right styles and sizes.

Skills

Customer service

Retail knowledge

Communication

Teamwork

Flexibility

Relationship building

Education

High School Diploma/GED

Job description

Famous Footwear in Wooster, OH is seeking a dedicated retail associate to help customers find the perfect styles and ensure the store runs smoothly. You’ll handle daily tasks like maintaining pricing, processing shipments, inventory and keeping the shop clean and organized.

You’ll engage customers with pride in our culture, deliver top-notch service, and work with the team to hit sales goals. This role emphasizes integrity, inclusivity, and contributing to a positive store environment.