Shoe Care Specialist — Shine, Consult & Service

Nordstrom, Inc.; Denver (CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a Shoe Care Specialist who takes ownership, is motivated, and delivers outstanding customer service.

The role focuses on performing shoe care, maintaining the shine stand, and advising customers on shoe care and minor repairs. The position involves using store technology for transactions and records, meeting productivity goals, and collaborating with leadership to ensure smooth operations.

Qualifications

• Basic math and math reasoning are required.
• Strong organizational skills for multitasking across tasks.
• Clear written communication for customer interactions and records.

Responsibilities

• Perform Shoe Care tasks per Nordstrom guidelines and service standards.
• Keep the shine stand organized and ready to deliver on customer expectations.
• Shine shoes and provide consultation on care and minor repairs.
• Use store tech to assist customers, check out, and record information.

Skills

Basic math

Organization

Written communication

Job description

Nordstrom, Inc. is seeking a Shoe Care Specialist who takes ownership, is motivated, and delivers outstanding customer service.

The role focuses on performing shoe care, maintaining the shine stand, and advising customers on shoe care and minor repairs. The position involves using store technology for transactions and records, meeting productivity goals, and collaborating with leadership to ensure smooth operations.