Shoe Care & Shine Pro

Brobston Group; Murray (UT); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Job summary

Nordstrom, Inc. in Murray, UT is seeking a Shoe Care Specialist who is customer-focused, motivated, and detail-oriented. You will perform shoe care tasks per guidelines and keep the shine stand organized to meet customer expectations.

The role involves shining shoes, advising on care and minor repairs, using store technology to process transactions, and achieving productivity goals. Flexibility, clear communication, and the ability to lift up to 25 pounds are required.

Qualifications

• Basic math, organization, and written communication skills.
• Previous shoeshine experience; preferred minimum 1-2 years.
• Ability to effectively build relationships with customers, peers, and leadership through clear and professional communication.
• A willingness to learn, and a high level of ownership for personal growth, accountability and initiative.
• Ability to work independently, with little or no day-to-day direction.
• The ability to embrace a flexible working schedule based on business needs.
• Physical Requirements: Continuous movement for 2-4 hours at a time, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle product and assist customers.
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

• Perform Shoe Care tasks according to Nordstrom guidelines and service standards.
• Ensure the shine stand is organized and ready to deliver on customer expectations.
• Shine shoes; provide consultation on care of shoes and minor repair on shoes.
• Utilize store technology to answer phones, check out customers and properly record customer information.
• Meet department and individual productivity goals.
• Communicate supply needs in a timely manner to manager.
• Maintain accurate records of shoe care transactions and record tips daily.
• May flex into other shoe stock and cleaning tasks when needed.

Skills

Basic math

Organization

Written communication

Shoeshine experience

Relationship building

Willingness to learn

Independence

Flexible scheduling

Physical stamina

Job description

Nordstrom, Inc. in Murray, UT is seeking a Shoe Care Specialist who is customer-focused, motivated, and detail-oriented. You will perform shoe care tasks per guidelines and keep the shine stand organized to meet customer expectations.

The role involves shining shoes, advising on care and minor repairs, using store technology to process transactions, and achieving productivity goals. Flexibility, clear communication, and the ability to lift up to 25 pounds are required.