Shoe Care Specialist - Shine, Consult & Customer Service

Nordstrom, Inc.; Murray (UT); Ibrido; USD 17.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/Vision

Dental

Retirement

Paid Time Off

Life Insurance

Merchandise Discount

EAP Resources

Descrizione del lavoro

Nordstrom, Inc. is seeking a Shoe Care Specialist in Murray, UT to shine and care for footwear, advise customers on shoe maintenance, and support service standards with a welcoming, customer-focused approach.

You will manage the shine stand, assist with minor repairs, and use store systems to handle transactions and record customer information, while meeting productivity goals and adapting to business needs.

Competenze

• Previous shoeshine experience; preferred minimum 1–2 years.
• Basic math, organization, and written communication skills.
• Ability to effectively build relationships with customers, peers, and leadership through clear and professional communication.
• A willingness to learn, and a high level of ownership for personal growth, accountability and initiative.
• Ability to work independently, with little or no day-to-day direction.
• The ability to embrace a flexible working schedule based on business needs.

Mansioni

• Perform and complete Shoe Care tasks according to Nordstrom guidelines and service standards.
• Ensure the shine stand is organized and ready to deliver on customer expectations.
• Shine shoes; provide consultation on care of shoes and minor repair on shoes.
• Utilize store technology to answer phones, check out customers and properly record customer information.
• Meet department and individual productivity goals.
• Communicate supply needs in a timely manner to manager.
• Maintain accurate records of shoe care transactions and record tips daily.
• May flex into other shoe stock and cleaning tasks when needed.

Conoscenze

Shoeshine experience

Basic math

Organization

Written communication

Customer service

Descrizione del lavoro

Nordstrom, Inc. is seeking a Shoe Care Specialist in Murray, UT to shine and care for footwear, advise customers on shoe maintenance, and support service standards with a welcoming, customer-focused approach.

You will manage the shine stand, assist with minor repairs, and use store systems to handle transactions and record customer information, while meeting productivity goals and adapting to business needs.