Shock Gelato Full-Time Server | Birmingham, MI

Michigan Hispanic Chamber of Commerce; Birmingham, Northern (MI, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Shock Gelato is hiring in Birmingham to deliver an outstanding guest experience and serve authentic artisan gelato with precision. You will learn our menu, make flavor recommendations, and maintain top cleanliness and safety standards in a fast-paced setting.

The role offers full-time hours, including day and evening shifts and weekends, with a focus on teamwork and customer satisfaction. High school graduation or current college attendance is expected, and hospitality experience is a plus.

Qualifications

• Positive, friendly, and customer-focused.
• Reliable and eager to learn.
• Comfortable working weekends and flexible shifts.

Responsibilities

• Deliver an outstanding customer experience.
• Serve authentic artisan gelato with consistency and precision (no traditional scoops).
• Learn our menu and confidently recommend flavors.
• Maintain exceptional cleanliness and food safety standards.
• Work as part of a high-energy team during busy service.

Skills

Customer-focused

Reliable

Flexible shifts

Hospitality-minded

Education

High school diploma or college student

Job description

At Shock Gelato, we’re redefining the dessert experience. We don’t just scoop ice cream—we craft authentic Italian artisan gelato and create memorable moments for every guest.

We’re looking for energetic, reliable people who want more than just a job. If you enjoy working with people, take pride in doing things the right way, and thrive in a fast-paced environment, we’d love to meet you.

Why You’ll Love Working Here

• Join one of Birmingham’s busiest artisan gelato shops.
• Learn authentic Italian serving techniques.
• Grow through our structured development program.
• Work with a fun, energetic team that takes pride in the craft.
• Every day is fast-paced, rewarding, and different.

Is This You?

• Positive, friendly, and customer-focused.
• Reliable and eager to learn.
• Comfortable working weekends and flexible shifts.
• High school graduate or currently attending college.
• Hospitality or food service experience is a plus—but attitude matters most.

We invest in developing our team through a structured growth program:

After completing our two-week training program and demonstrating consistency, you’ll have opportunities to continue advancing within the team.

What You’ll Do

• Deliver an outstanding customer experience.
• Serve authentic artisan gelato with consistency and precision (we don’t use traditional scoops).
• Learn our menu and confidently recommend flavors.
• Maintain exceptional cleanliness and food safety standards.
• Work as part of a high-energy team during busy service.

Why Shock?

At Shock Gelato, we believe every guest deserves an unforgettable experience. We are passionate about quality, craftsmanship, hospitality, and continuous improvement. We don’t just serve gelato—we create moments people remember.

Full-Time (40 hours/week)
Day and evening shifts available, including weekends.