Artisan Gelato Server — Customer Experience & Growth

Michigan Hispanic Chamber of Commerce; Birmingham, Northern (MI, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Shock Gelato is hiring in Birmingham to deliver an outstanding guest experience and serve authentic artisan gelato with precision. You will learn our menu, make flavor recommendations, and maintain top cleanliness and safety standards in a fast-paced setting.

The role offers full-time hours, including day and evening shifts and weekends, with a focus on teamwork and customer satisfaction. High school graduation or current college attendance is expected, and hospitality experience is a plus.

Qualifications

• Positive, friendly, and customer-focused.
• Reliable and eager to learn.
• Comfortable working weekends and flexible shifts.

Responsibilities

• Deliver an outstanding customer experience.
• Serve authentic artisan gelato with consistency and precision (no traditional scoops).
• Learn our menu and confidently recommend flavors.
• Maintain exceptional cleanliness and food safety standards.
• Work as part of a high-energy team during busy service.

Skills

Customer-focused

Reliable

Flexible shifts

Hospitality-minded

Education

High school diploma or college student

Job description

Shock Gelato is hiring in Birmingham to deliver an outstanding guest experience and serve authentic artisan gelato with precision. You will learn our menu, make flavor recommendations, and maintain top cleanliness and safety standards in a fast-paced setting.

The role offers full-time hours, including day and evening shifts and weekends, with a focus on teamwork and customer satisfaction. High school graduation or current college attendance is expected, and hospitality experience is a plus.