Shipping & Warehouse Operations Leader

Inmate Calling Solutions, LLC; Garland (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

DailyPay

401(k) Match

PTO

Tuition Reimbursement

Paid Training

Career Advancement

Life Insurance

AD&D

Voluntary Benefits

Job summary

Keefe Group, a TKC Holdings Company, is seeking an Operations Manager-Shipping to oversee picking, scanning and shipping with accuracy in a warehouse setting. You will report to an Operations Manager and propose improvements to the processes across picking, scanning and packing.

The role requires hands-on leadership, training, and the ability to manage performance, staffing, and equipment while ensuring timely, accurate order fulfillment.

Qualifications

• High school diploma or GED; or 1–3 months related experience and/or training.
• Ability to use multiple software programs including Microsoft Excel, Word, Macola, and Outlook.
• Able to follow written, oral, or diagram instructions.
• Compute rate, ratio, and percent; interpret bar graphs.
• Deal with problems involving several concrete variables in standardized situations.
• Communicate and work in a team-oriented atmosphere.

Responsibilities

• Hire, orient, train and issue corrective action to team members.
• Prioritize pick tickets according to ship dates and customer satisfaction targets.
• Keep picking and shipping areas neat and organized.
• Develop best practices for picking, scanning and shipping.
• Maintain accurate picking zones by managing product usage and suggesting area changes.
• Order supplies for areas of responsibility.
• Communicate expectations to direct reports and provide feedback weekly.
• Determine staffing by analyzing carton throughput and per-person capacity; report to DC Manager.
• Collaborate with DC Manager to develop job descriptions for direct reports.
• Maintain a clean workspace and take pride in surroundings.
• Handle other duties as needed.

Skills

Teamwork

Communication

Problem-solving

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Macola

Microsoft Outlook

Job description

Keefe Group, a TKC Holdings Company, is seeking an Operations Manager-Shipping to oversee picking, scanning and shipping with accuracy in a warehouse setting. You will report to an Operations Manager and propose improvements to the processes across picking, scanning and packing.

The role requires hands-on leadership, training, and the ability to manage performance, staffing, and equipment while ensuring timely, accurate order fulfillment.