Warehouse Operations Shipping Manager

Keefe Group, LLC; Garland (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

DailyPay

401(k) match

Tuition Reimbursement

Paid Training

Career Advancement

Life Insurance

AD&D Coverage

Job summary

Keefe Group, LLC in Garland, TX is seeking an Operations Manager-Shipping to ensure orders are picked, scanned and shipped accurately and on time.

You will hire, train and coach a team, manage payroll, respond to customer inquiries, and drive improvements in picking, scanning and shipping processes. This on-site role offers training, a clear growth path and a veteran-friendly workplace.

Qualifications

• High school diploma or GED or 1–3 months related experience or training.
• Ability to use Microsoft Excel, Word, Macola and Outlook.
• Ability to apply common sense understanding to carry out instructions.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to communicate and work in a team oriented atmosphere.

Responsibilities

• Hire, orient, train and issue corrective action to team members.
• Review and approve payroll on a weekly basis.
• Respond to customer service inquiries.
• Manage the open order report, ensuring that this report is kept current.
• Prioritize pick tickets according to requested ship dates, cancel dates and required customer satisfaction levels.
• Ensure that picking and shipping areas are kept neat and organized.
• Participate in development of procedures to improve picking and shipping accuracy.
• Develop best practices for picking, scanning and shipping.
• Assist in maintaining an accurate picking zone by monitoring product usage and recommending changes.
• Order supplies as needed in areas of responsibility.
• Manage the back order report and ensure all back orders are shipped as product becomes available.
• Complete miscellaneous projects as assigned by Warehouse Manager.
• Direct the daily activities of each report to maximize efficiency.
• Perform performance evaluations for all direct reports on an annual basis.
• Communicate expectations to direct reports and monitor performance.
• Determine staffing requirements by analyzing carton flow and capacity.
• Motivate employees to meet departmental and organizational goals.
• Work with DC Manager to develop job descriptions.
• Keep workspace clean.
• Other duties as determined by business needs.

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Macola

Microsoft Outlook

Job description

Work Location

On-Site

Overview

Are you looking for a career with premium benefitsand the potential for growth?

At Keefe Group, a TKC Holdings Company, we've created somethingspecial, a better place to work and grow. Manyemployees start just expecting a paycheck but end upwith a rewarding career. We provide exceptionaltraining and a clear career path.

We are proud to be a military and veteran friendly employer.

About This Position

The Operations Manager-Shipping ensure that orders are picked, scanned and shipped in both a timely and accurate manner. Also, make recommendations for improvement in the before-mentioned areas.

Essential Functions, Duties, and Responsibilities

• Hires, orients, trains and issues corrective action (when applicable) to team members.
• Review and approve payroll on a weekly basis.
• Respond to customer service inquiries.
• Manage the open order report, ensuring that this report is kept current.
• Prioritize pick tickets according to requested ship dates, cancel dates and required customer satisfaction levels.
• Ensure that picking and shipping areas are kept in a neat and organized fashion.
• Participate in the development of procedures that will improve and maintain picking and shipping accuracy.
• Develop best practices for picking, scanning and shipping.
• Assist in maintaining an accurate picking zone by monitoring product usage and recommending changes to the picking area.
• Order supplies as needed in areas of responsibility.
• Manage the back order report and ensure that all back orders are shipped as product becomes available.
• Complete miscellaneous projects as assigned by Warehouse Manager.
• Direct the daily activities of each report in order to maximize efficiency.
• Perform performance evaluations for all direct reports on an annual basis.
• Communicate expectations to all direct reports, and monitor those expectations versus actual performance. Employees should be provided feedback on at least a weekly basis.
• Determine staffing requirements by analyzing the average number of cartons received per day and the number of cartons that can be processed /day per person. Communicate those needs to the Distribution Center Manager.
• Motivate employees to perform job functions, as well as meet departmental and organizational goals.
• Work with Distribution Center Manager to develop job descriptions for all direct reports.
• Take pride in your surroundings by helping maintain a clean workspace.
• Other duties as determined by the needs of the business.

What You'll Need

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to use various software programs including, but not limited to Microsoft Excel, Microsoft Word, Macola and Microsoft Outlook.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to communicate and work in a team oriented atmosphere.

Benefits

• Medical, Dental & Vision Insurance
• DailyPay - Work Today, Get Paid Today
• 401(k) Retirement Plan with Company Match
• Paid Time Off (PTO)
• Tuition Reimbursement
• Paid Training
• Career Advancement Opportunities
• Life Insurance & AD&D Coverage
• Voluntary Benefits including Short-Term Disability, Long-Term Disability, Critical Illness, Accident Coverage, and more.

EEO Statement

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug-free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108