Shipping Operations Manager - Fast-Paced Warehouse Lead

Keefe Group, LLC; Garland (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

DailyPay

401(k) match

Tuition Reimbursement

Paid Training

Career Advancement

Life Insurance

AD&D Coverage

Job summary

Keefe Group, LLC in Garland, TX is seeking an Operations Manager-Shipping to ensure orders are picked, scanned and shipped accurately and on time.

You will hire, train and coach a team, manage payroll, respond to customer inquiries, and drive improvements in picking, scanning and shipping processes. This on-site role offers training, a clear growth path and a veteran-friendly workplace.

Qualifications

• High school diploma or GED or 1–3 months related experience or training.
• Ability to use Microsoft Excel, Word, Macola and Outlook.
• Ability to apply common sense understanding to carry out instructions.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to communicate and work in a team oriented atmosphere.

Responsibilities

• Hire, orient, train and issue corrective action to team members.
• Review and approve payroll on a weekly basis.
• Respond to customer service inquiries.
• Manage the open order report, ensuring that this report is kept current.
• Prioritize pick tickets according to requested ship dates, cancel dates and required customer satisfaction levels.
• Ensure that picking and shipping areas are kept neat and organized.
• Participate in development of procedures to improve picking and shipping accuracy.
• Develop best practices for picking, scanning and shipping.
• Assist in maintaining an accurate picking zone by monitoring product usage and recommending changes.
• Order supplies as needed in areas of responsibility.
• Manage the back order report and ensure all back orders are shipped as product becomes available.
• Complete miscellaneous projects as assigned by Warehouse Manager.
• Direct the daily activities of each report to maximize efficiency.
• Perform performance evaluations for all direct reports on an annual basis.
• Communicate expectations to direct reports and monitor performance.
• Determine staffing requirements by analyzing carton flow and capacity.
• Motivate employees to meet departmental and organizational goals.
• Work with DC Manager to develop job descriptions.
• Keep workspace clean.
• Other duties as determined by business needs.

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Macola

Microsoft Outlook

Job description

Keefe Group, LLC in Garland, TX is seeking an Operations Manager-Shipping to ensure orders are picked, scanned and shipped accurately and on time.

You will hire, train and coach a team, manage payroll, respond to customer inquiries, and drive improvements in picking, scanning and shipping processes. This on-site role offers training, a clear growth path and a veteran-friendly workplace.