Shipping Operations Manager - Lead & Optimize

Inmate Calling Solutions, LLC; Town of Texas (WI); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

DailyPay

401(k) Match

PTO

Tuition Reimbursement

Paid Training

Career Advancement

Life Insurance

Disability Insurance

Voluntary Benefits

Job summary

Keefe Group is seeking an Operations Manager-Shipping to ensure orders are picked, scanned and shipped accurately and on time. You will lead a team, manage payroll, respond to customer inquiries, and drive improvements in picking, scanning and shipping processes.

The role requires strong leadership, organizational skills, and experience with shipping operations; this position offers opportunities for career growth within the company.

Qualifications

• High school diploma or GED or equivalent experience.
• Proficient in Excel, Word, Outlook, and Macola.
• Strong written and verbal communication.
• Ability to work in a team and adapt to procedures.

Responsibilities

• Hire, train, and discipline team members.
• Review and approve payroll weekly.
• Respond to customer service inquiries.
• Manage open order report and keep it current.
• Prioritize pick tickets by ship dates and customer satisfaction.
• Maintain neat picking and shipping areas.
• Develop procedures to improve accuracy.
• Lead daily activities to maximize efficiency.
• Perform annual performance evaluations.
• Communicate expectations to direct reports.
• Determine staffing by analyzing cartons per day.
• Oversee job descriptions and ensure clean workspace.
• Other duties as needed.

Skills

Teamwork

Communication

Problem solving

Attention to detail

Time management

Education

High school diploma or GED

Tools

Macola

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Keefe Group is seeking an Operations Manager-Shipping to ensure orders are picked, scanned and shipped accurately and on time. You will lead a team, manage payroll, respond to customer inquiries, and drive improvements in picking, scanning and shipping processes.

The role requires strong leadership, organizational skills, and experience with shipping operations; this position offers opportunities for career growth within the company.