Shipping Team Lead — Grow Your Leadership in Ops

Rocky Mountain Chocolate Factory, Inc.; Durango (CO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings and Flexible Savings

401(k) with company match

EAP program

Short/Long Term Disability - Paid by 


Life Insurance - Paid by Company

Paid time off and holidays

Professional development opportunities

Employee discounts

Job summary

Rocky Mountain Chocolate Factory, Inc. in Durango, CO, is seeking a Shipping Lead to supervise daily shipping activities and support the Shipping Senior Lead.

This role is Monday–Friday, 8:00am–4:30pm with overtime as needed and serves as a developmental path to Senior Lead responsibilities. You will direct floor operations, ensure order accuracy, and reinforce safety and paperwork procedures while training and coaching team members.

Qualifications

• High school diploma or equivalent preferred.
• Basic math, reading, and communication skills required.
• Ability to use computers, scanners, or shipping software.
• Demonstrated accuracy in order picking and shipping documentation.
• Experience with ERP systems and warehouse processes is a plus.

Responsibilities

• Provide floor direction and support to Shipping Pullers while assisting with shipping work as needed.
• Assist with daily assignments, workflow changes, and order priorities.
• Ensure compliance with picking, packing, palletizing, and shipping procedures.
• Review orders and paperwork for accuracy and sign off before palletizing or loading.
• Provide coaching and training to employees and coordinate with experienced staff on training.
• Monitor readiness and delegate tasks as appropriate.

Skills

Leadership

Shipping software

Warehouse operations

Microsoft Excel

Communication

Education

High school diploma or equivalent

Tools

Business Central ERP

Handheld scanners

Job description

Rocky Mountain Chocolate Factory, Inc. in Durango, CO, is seeking a Shipping Lead to supervise daily shipping activities and support the Shipping Senior Lead.

This role is Monday–Friday, 8:00am–4:30pm with overtime as needed and serves as a developmental path to Senior Lead responsibilities. You will direct floor operations, ensure order accuracy, and reinforce safety and paperwork procedures while training and coaching team members.