Shipping Supervisor: Lead Operations & On-Time Deliveries

Vantage Apparel; Port Reading (NJ); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Annual incentive

Health benefits

401(k) plan

Paid time off

Education reimbursement

Collaborative work environment

Job summary

Vantage Apparel, a leading supplier of custom logo apparel, seeks a Shipping Supervisor to oversee the shipping department, ensure accurate and timely order processing, and improve workflow. You will lead a team, coordinate carriers, and uphold high accuracy and safety standards in a fast-paced environment.

The role requires strong knowledge of shipping methods, logistics, and ERP systems, with a focus on continuous improvement and cross-functional collaboration.

Qualifications

• Demonstrated strong attention to detail and commitment to quality control.
• Knowledge of shipping platforms and logistics operations.
• Knowledge of international shipping requirements and documentation.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to learn and navigate shipping, ERP, warehouse, and order management systems.
• Experience using UPS, FedEx, and other parcel carrier shipping systems.
• Experience coordinating LTL and FTL shipments, including bills of lading, pallet counts, freight classifications, pickups, and carrier communication.

Responsibilities

• Oversee daily outbound shipping operations to ensure orders are shipped accurately, on time, and in accordance with customer, carrier, and quality requirements.
• Plan and prioritize daily workflow based on order volume, customer commitments, shipping deadlines, carrier cutoffs, staffing, and operational needs.
• Lead daily Shipping team operations by assigning work, monitoring productivity and quality, coaching employees, addressing performance and process issues.
• Maintain a strong floor presence to identify and resolve bottlenecks, shipping errors, and quality concerns.
• Ensure compliance with SOPs, customer and carrier requirements, and quality standards.
• Collaborate with cross-functional teams, customers, and carriers to support efficient shipping operations.
• Coordinate parcel, LTL, and FTL shipments, including carrier scheduling, documentation, and domestic/international shipping requirements.
• Resolve shipping exceptions, freight claims, and service issues with internal teams and carriers.
• Train and cross-train employees on shipping systems and safety, promoting urgency, accountability, and continuous improvement.
• Provide backup support to the department Manager as needed.

Skills

Attention to detail

Shipping platforms

Logistics operations

International shipping

Multi-priority management

Team leadership

Carrier coordination

ERP systems

Education

High school diploma

College coursework preferred

Tools

Microsoft Office

Job description

Vantage Apparel, a leading supplier of custom logo apparel, seeks a Shipping Supervisor to oversee the shipping department, ensure accurate and timely order processing, and improve workflow. You will lead a team, coordinate carriers, and uphold high accuracy and safety standards in a fast-paced environment.

The role requires strong knowledge of shipping methods, logistics, and ERP systems, with a focus on continuous improvement and cross-functional collaboration.