Shipping Supervisor - Lean Ops for On-Time Delivery

OPTIMA INC; Shrewsbury (MA); On-site; USD 42,000 - 76,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Profit sharing

Job summary

OPTIMA INC. is seeking an experienced Shipping Supervisor to oversee daily shipping/receiving and production activities, ensuring on-time delivery, safety, and quality standards.

You will lead packaging operations, coordinate with the production team, and drive continuous improvement initiatives across the shipping function. The role involves managing LTL, parcel, and international shipments, preparing labels, scheduling pickups, and maintaining relationships with trucking companies.

Responsibilities

• Oversee daily shipping/receiving and production activities and staff to ensure on-time delivery, safety, and quality standards are met
• Work with Production Supervisor to ensure open order reports are followed and packages are shipped on time
• Works with COO to standardize procedures to improve efficiency of workers and workflow
• Work with lean consultant on continuous improvement projects
• Maintain and oversee changes made through continuous improvement projects
• Train and oversee LTL, Parcel, and International shipments
• Provide freight quotes to Sales Dept.
• Determine best shipping methods and packaging for any given order
• Handle all returns, damages, Amazon, etc.
• Manage and oversee all personnel in Boxing/Parcel area
• Prepare shipping labels via UPS and FedEx shipping software, affixes shipping labels on packed cartons
• Schedules pickups and prepares bill of ladings for freight companies
• Manages inventory of shipping materials and supplies; coordinate ordering with purchasing
• Work with Production Supervisor to ensure timely production and shipment of customer orders
• Liaise with various reps to maintain and build relationships with key trucking companies
• Together with upper management, maximize efficiencies related to shipping software (Freight Pop, Ship Station, NC)
• Understand daily shipping minimums to meet monthly goals
• Ensure all incoming shipments are received before day’s end
• Manage the process of picking all accessory items for Large Boxing
• Picks materials, assemble kits/lapboards, cut Opti-Rite material. Packs, crates and ships products and materials to customers
• Ensure preventative maintenance on equipment per weekly reports
• Knowledge of OptiMA product lines and build components
• Participate in quarterly inventory counts
• Promote and develop team work and communicate goals and objectives
• Keep work area organized and clean
• Effective email correspondence with Sales/Customer Service pertaining to shipping and receiving issues

Job description

OPTIMA INC. is seeking an experienced Shipping Supervisor to oversee daily shipping/receiving and production activities, ensuring on-time delivery, safety, and quality standards.

You will lead packaging operations, coordinate with the production team, and drive continuous improvement initiatives across the shipping function. The role involves managing LTL, parcel, and international shipments, preparing labels, scheduling pickups, and maintaining relationships with trucking companies.