Shipping Supervisor

WestRock Company; New Lenox (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Benefits package

Training opportunities

Competitive salary

Global company culture

Job summary

Smurfit Westrock seeks a Shipping Supervisor to oversee daily shipping operations, manage outbound loads, and ensure on-time delivery with a focus on safety and cost control. You will lead shipping staff, coordinate with logistics, and prepare routine reports while maintaining quality customer service.

A high school diploma and 2+ years in production leadership plus 3+ years logistics experience are expected.

Qualifications

• High school diploma or GED required.
• 2+ years of production leadership experience.
• 3+ years of logistics/industrial/shipping experience.
• Ability to prioritize and manage tasks effectively.
• Focus on increasing customer satisfaction by ensuring timely obligations.
• Ability to calculate estimated shipping costs and recognize safety importance.

Responsibilities

• Schedule inbound and outbound loads.
• Maximize trailer utilization to reduce costs.
• Ensure safety and foster a collaborative safety culture.
• Prepare daily and monthly management reports.
• Coordinate courier rates to minimize shipping costs.
• Communicate with management and departments to meet goals.

Skills

Production leadership

Logistics experience

Prioritization

Customer satisfaction

Safety awareness

Communication skills

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Excel

PowerPoint

Word

Job description

The Opportunity

The Shipping Supervisor will be responsible for overseeing daily activities for shipping functions of all outgoing products to customers, managing all aspects of shipping and transferring product and materials, verifying and recording information on incoming and outgoing shipments, and providing leadership to shipping personnel.

How you will impact Smurfit Westrock

• Schedule inbound and outbound loads/manage inbound and outbound shipments
• Maximize trailer utilization and efficiently use trailer pool to reduce costs
• Ensure subordinates work safely and contribute to a collaborative safety culture that drives results
• Prepare daily and monthly management reports to communicate critical shipping information
• Coordinate and monitor courier rates to select the lowest rate to minimize shipping cost and remain within budget
• Utilize knowledge of shipping procedures, routes, and rates to determine shipping priorities and methods for delivery to assure on-time delivery and exceptional customer service
• Communicate with various levels of management and departments to ensure that goals are accomplished.

What you need to succeed

• High school diploma or G.E.D. equivalent -Required
• 2+ years of production leadership experience
• 3+ years of logistics/industrial/shipping experience.
• Demonstrated ability to prioritize and manage tasks effectively
• Focus on increasing customer satisfaction by ensuring obligations are met in a timely manner
• Aptitude to calculate estimated costs associated with the shipping/delivery functions
• Ability to recognize the importance of safety in the workplace, follow safety rules,utilize appropriate safety equipment and report unsafe conditions to the appropriate administrator
• Ability to establish and maintain cooperative working relationships with other managers, staff, and vendors
• Proficiency in computer skills including Microsoft Office- Excel, PowerPoint, Word
• Well-developed oral and written communication skills

What we offer

• Corporate culture based on integrity, respect, accountability, and excellence.
• Comprehensive training with numerous learning and development opportunities.
• An attractive salary reflecting skills, competencies, and potential.
• Benefits package to include medical, dental, vision, life insurance, 401k with match and more!
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.