Warehouse Supervisor

WestRock Company; Flint, Northern (MI, KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Smurfit Westrock is a leading provider of sustainable packaging solutions. The Warehouse Supervisor will plan, organize, and monitor receiving, storage, and distribution while supervising warehouse staff to meet internal and external customer requirements.

The role requires four years of warehouse leadership experience, strong English communication skills, and familiarity with WMS and Microsoft Office. Safety and budgeting responsibilities are included as part of day-to-day leadership duties.

Qualifications

• Bachelor’s degree in business management, Industrial Management, Supply Chain Management, or related field preferred.
• Minimum of four years of experience in a warehouse leadership role (team lead/supervisor) required.
• Strong verbal and written communication skills in English; bilingual Spanish a plus.
• Proficiency in Microsoft Office; experience with WMS preferred.

Responsibilities

• Plan, organize, and monitor receiving, storage, and distribution of all products.
• Supervise warehouse staff, including hiring, training, scheduling, and performance management.
• Develop team leaders to oversee daily routines of assigned teams.
• Ensure safety policies and operation of equipment are followed.
• Coordinate with drivers and dispatcher; assist with routing and scheduling.
• Work with accounting to resolve invoices and billing issues.
• Improve safety practices and warehouse processes with Safety Director.
• Ensure proper storage and inventory rotation; meet customer requirements.
• Provide reports on warehouse performance and budgeting needs.

Skills

Leadership

Team management

English proficiency

Spanish a plus

WMS experience

Microsoft Office

Education

Bachelor’s degree in business management or related field

Tools

Warehouse Management Systems (WMS)

Job description

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

The Opportunity

The Warehouse Supervisor plans, organizes, and monitors the receiving, storage, and distribution of all products received either from suppliers or production shop to effectively and efficiently meet internal and external customer requirements. Supervises all warehouse staff, including hiring, training, scheduling, and performance management.

How you will impact Packaging Solutions Smurfit Westrock:

• Responsible for all phases of employment including interviewing, selecting, training, monitoring, disciplining and terminating warehouse staff.
• Develop team leaders to effectively oversee the daily routines of their assigned teams.
• Closely monitor the compliance with all safety policies and operation of equipment.
• Research, recommend and implement appropriate equipment to ensure safe transport and storage of all products.
• Develop and maintain quality process and measures to increase efficiency and customer satisfaction.
• Oversee the completion of all required paperwork and data entry by warehouse team. Coordinate scheduling and routes with drivers and dispatcher.
• Work closely with accounting to resolve problems with invoices and billing.
• Partner with Safety Director to continuously improve and enhance safety discipline, practices, and policies.
• Ensure materials are stored properly to conserve space and comply with safety procedures.
• Oversees the rotation of inventories within the warehouse, as needed.
• Monitor and measure warehouse performance and quality measures. Provide reporting to management as required.
• Develop and recommend annual budget requirements for the warehouse, including staffing levels and justification for new or replacement material handling equipment.
• Adjust staffing levels to meet peak customer demand.
• Keep warehouse accessible and safe for branch staff and visitors.
• Meet with customers, in partnership with sales representative, to discuss warehouse capabilities or concerns.
• Work with packaging engineers/designers to meet customer needs.
• Attend and participate in company leadership meetings, as required.
• Fulfill customer orders as needed, including all material handling.
• Other duties as assigned.

What you need to succeed:

• Bachelor’s degree in business management, Industrial Management, Supply Chain Management, or a related field preferred.
• Minimum of four years of experience in a warehouse leadership role, including team lead, supervisor, or similar management experience, required.
• Strong verbal and written communication skills in English required; bilingual proficiency in Spanish is a plus.
• Proficient in computer applications, including Microsoft Office Suite; experience with warehouse management systems (WMS) is preferred.

What we offer:

• Corporate culture based on integrity, respect, accountability and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies and potential
• Benefits package to include medical, dental, vision, life insurance, 401k with match, tuition reimbursement, employee discounts, employee referral bonus, and much more!
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.